Session app not working? crashes or has problems?

Session Status
I have a problem with Session

Are you having issues? Select the issue you are having below and provide feedback to Session.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
222 User reports:
App has problems
 User reports 222

⚠️ Most reported problems ⚠️
Not working
45.5%

Connection
34.2%

Crashes
12.6%

Something else
3.9%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
C
Cheerleader25:

Messages won't go through or sync

View
solution
D
Dan:

calls don't work, the intended recipient does not see when a call is missed

View
solution

📋 9 Reported Issues:

A
Annonymous 2025-05-23

Session is not working

I
Ira Tated 2025-04-16

Using Session and Linux, program loads and after entering password, will just sit there forever not loading contacts and conversations.

I
Infidel 2024-08-12

Unable to send messages on iPad, works ok on MacBook It says "sending" and finishes with Unable to send. Installed the latest software update but still no go

J
Jim 2024-07-05

Session doesnt send jpegs

⚠️ Troubleshoot | Report Issue ⚠️
B
Ben Bullben 2023-08-23

A message with a jpg (<100k) from my W11 laptop does only show text and keeps searching for the jpg on my android 12 tablet The other way around, no problem. What's wrong?

A
AnonP 2023-08-19

When i startup Session, the window opens, but then all i see is a black screen and the Session Logo. I let it stay like this for about 10 min, but still nothing. Is there something wrong with the servers or is the problem on my end? Grtngs...

C
Compis 2023-07-28

Using Android 11 if i send or receive a audio call it crashes.

L
Lice Mandon Shoot 2023-07-24

Cant send massages.

H
Hannu-Pekka 2022-11-27

Messages don't reach recipient, and neither do calls. I'm using latest version. 1.8.something also had problems with connection, but now it's worse.

Showing 1-9 of 9 reported issues:

Have a Problem with Session - Private Messenger? Report Issue




Common Session Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Session iPhone Issues and Solutions

  2. Session Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@getsession.org

Website: 🌍 Visit Session Website

Privacy Policy: https://getsession.org/privacy-policy

Developer: Oxen Project




‼️ Outages Happening Right Now

  • May 31, 2025, 06:05 AM

    a user from Dallas, United States reported problems with Session : Crashes

  • May 28, 2025, 04:11 AM

    a user from King of Prussia, United States reported problems with Session : Crashes

  • May 27, 2025, 12:47 AM

    a user from Augusta, United States reported problems with Session : Not working

  • May 25, 2025, 04:11 AM

    a user from Tacoma, United States reported problems with Session : Not working

  • May 24, 2025, 10:34 AM

    a user from New York, United States reported problems with Session : Crashes

  • May 23, 2025, 09:37 PM

    a user from Irmo, United States reported problems with Session : Connection

  • May 23, 2025, 07:05 PM

    a user from London, United Kingdom reported problems with Session : Not working

  • May 23, 2025, 06:50 PM

    a user from Frankfurt am Main, Germany reported problems with Session : Connection

  • May 23, 2025, 06:31 PM

    a user from Warsaw, Poland reported problems with Session : Connection

  • May 23, 2025, 05:13 PM

    a user from Zurich, Switzerland reported problems with Session : Not working

  • Started 13 minutes ago

    SIMPLIMMAT

  • Started 15 minutes ago

    Global Player Radio & Podcasts

  • Started 20 minutes ago

    Guardian Tales

  • Started 32 minutes ago

    Truist

  • Started 37 minutes ago

    Nextdoor

  • Started 51 minutes ago

    Club Cooee

  • Started 51 minutes ago

    Messenger Kids