CommBank app not working? crashes or has problems?

CommBank Status


I have a problem with CommBank

Are you having issues? Select the issue you are having below and provide feedback to CommBank.




⚠️ Most reported problems ⚠️

Connection
25.0%

Crashes
25.0%

Not working
12.5%

Payments
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CommBank Problems 😠👌🔥

- Belligerent to everything

- Harassment and nuisance

- Latest update v4.0 makes it useless

- Cannot login my account anymore

  1 Reported Issues: 😵🆘🛟🚨📢

Edward Rowland
2022-10-20

I have had problems with my phone since installing CommBank app. It started when on looking at my bank statement my account had been got at, and money deducted by persons unknown, [it is being investigated] The Bank employee i saw told me that I had to cancel my card and she set up my CommBank account. The first problem arose when she showed how to use cardless cash withdrawal, on pressing view for the cashcode 8 digit number, and 4 digit pin number both numbers vanished, or did not show. I had to make a withdrawal via the bank. i have gone to the same bank ATM on the Sunday and tried cardless cash withdrawal and the same thing happened. i found out later through my own eforts that the numbers are also sent to 'notifications' on my phone. I looked in notifications but there was only the 4 digit pin which vanished as I touched the screen to enlarge the figures, but even so it was of no use without the 8 digit cashcode. My phone has now stopped working completely 'no touch screen' It is Samsung Galaxy S20 5G with top android system, and all updates installed. I cannot withdraw money as I am still waiting for my new card, and cannot use cardless cash withdrawal because my phone is not working, any suggestions? I cannot access my Samsung account [ not a financial account ] to sort out the phone problems, as they send a verification code to my none working phone and therefore I cannot verify.

Showing 1-1 of 1

Have a Problem with CommBank? Report Issue




Common CommBank Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Justuseapp Staff, developers of CommBank.




About this app

It also helps users manage bills and payments, set spending goals and track spending, and access everyday banking services such as account balances and ATM locations.  It allows users to make payments using Apple Pay, PayID, or account numbers, as well as withdraw cash from ATMs using Cardless Cash.  The Apple Watch app is also available for watchOS 2 or above with an English language and region setting of Australia.  CommBank is available for iOS devices with iOS 12 or above and is set to the English language and region of Australia.  It also includes a virtual banking assistant named Ceba and click-to-call customer support.  The this app app is used by over 6 million Australians.  CommBank is protected by a 100% Security Guarantee, which covers any loss from unauthorized transactions as long as the user protects their phone and PIN and promptly notifies the bank of any suspicious activity or loss, theft, or misuse of their device.