enbrighten app not working? crashes or has problems?

enbrighten Status

Last Updated on 2023-08-10 by Jasco Products Company LLC

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Something else

36.4%

27.3%

Connection

18.2%

Not working

18.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of enbrighten Problems 😠👌🔥

- Frustrating, non-responsive, unsupportive, nonworking

- Unbelievably time-wasting app/device combo

- Bugs, inadequate programming

- Lessening sense of accountability and product responsibility

- No mention of what charities 50% of net profits are donated to

- Numerous unsuccessful attempts to pair the device with Enbrighten

- Enbrighten is seeking 2G router and not 5G router

4 Reported Issues: 😵🆘🛟🚨📢

Greg Duff

2024-12-16

Lights on light up out to three strings.

Eric

2024-02-07

I can’t get my mini plug to join a new network after I delete it from the app and do a factory reset if i try to install it says failed to connect to network then I tried the old network and it works and yes it is a 2.4 network can you help what the network I tried to remove it from is actually a wifi extender all connected to the same modem please tell me what I’m doing wrong

2023-01-25

I have a single enbrighten plug that wont respond. I also cannot connect to the enbrighten server. The android app will not connect and alexa cannon control the plug.

William Fleming

2022-06-22

Neither of my Enbrighten outlets are working. Indicating that they are no longer connected to my server. No issues until this morning

Showing 1-4 of 4

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Common enbrighten Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot enbrighten app on iOS and Android devices. Solve all enbrighten app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

enbrighten iPhone Issues and Solutions

enbrighten iOS app crashes, not working, errors
enbrighten iOS app network issues
enbrighten on iOS has black/white screen

enbrighten Android App Issues and Solutions

enbrighten has errors/crashing/not working
enbrighten server network connectivity issues
enbrighten has black screen

enbrighten iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever enbrighten app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix enbrighten app crashes or not working on Iphone (iOS):

Close and restart the enbrighten app on iPhone
Update enbrighten app to the Latest Version for iOS
Uninstall and reinstall enbrighten iPhone app
Update your iPhone to the latest iOS version

Fix enbrighten on iPhone unable to connect to server/internet connection issues::

To resolve enbrighten network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix enbrighten black/white screen (blank screen) on iPhone:

Follow the enbrighten iOS app troubleshooting guide Here →

enbrighten Android App Issues and Solutions

Fix enbrighten not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent enbrighten app issues:

Force Stop the enbrighten App
1. On android, goto "Settings" » click enbrighten app. » click "Force Stop".

Update enbrighten to the latest version on PlayStore

Clear enbrighten App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "enbrighten app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch enbrighten.

Fix enbrighten unable to contact server/ enbrighten internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click enbrighten » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got enbrighten » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch enbrighten on android.

Solve enbrighten black/white screens issue on Android:

Follow the enbrighten android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jasco Products Company LLC, developers of enbrighten.