First PREMIER app not working? crashes or has problems?

First PREMIER Status

Published by First PREMIER Bank on 2023-10-03

*APP CANNOT BE USED FOR CREDIT CARD INFORMATION. First PREMIER Bank’s Mobile
Banking app allows you to bank on the go.

I have a problem with First PREMIER

Are you having issues? Select the issue you are having below and provide feedback to First PREMIER.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 3 Comments

By Melissa Perkins 1 year ago

I have been trying to make a payment for a few weeks. The app does not work. I can log in and that is it

By john E Strickland 1 year ago

my first premier app keeps telling me to update ios and i have and it is still not functioning. I deleted the app. What can i do to fix this?

By hollie michelle williams 1 year ago

i am having trouble with the first premier credit card app and i can't see my account or pay my bill. i have an Iphone and did the latest update that was supposed to fix the problem

Common dislikes about First PREMIER app

- Does not offer Zelle for payments

- App suddenly stopped working for one user

- Login issues for one user

- Frustrating and difficult to use for one user

Have a Problem with First PREMIER Mobile Banking? Report Issue

Common First PREMIER Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot First PREMIER app on iOS and Android devices. Solve all First PREMIER app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

First PREMIER iPhone Issues and Solutions

First PREMIER iOS app crashes, not working, errors
First PREMIER iOS app network issues
First PREMIER on iOS has black/white screen

First PREMIER Android App Issues and Solutions

First PREMIER has errors/crashing/not working
First PREMIER server network connectivity issues
First PREMIER has black screen

First PREMIER iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever First PREMIER app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix First PREMIER app crashes or not working on Iphone (iOS):

Close and restart the First PREMIER app on iPhone
Update First PREMIER app to the Latest Version for iOS
Uninstall and reinstall First PREMIER iPhone app
Update your iPhone to the latest iOS version

Fix First PREMIER on iPhone unable to connect to server/internet connection issues::

To resolve First PREMIER network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix First PREMIER black/white screen (blank screen) on iPhone:

Follow the First PREMIER iOS app troubleshooting guide Here →

First PREMIER Android App Issues and Solutions

Fix First PREMIER not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent First PREMIER app issues:

Force Stop the First PREMIER App
1. On android, goto "Settings" » click First PREMIER app. » click "Force Stop".

Update First PREMIER to the latest version on PlayStore

Clear First PREMIER App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "First PREMIER app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch First PREMIER.

Fix First PREMIER unable to contact server/ First PREMIER internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click First PREMIER » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got First PREMIER » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch First PREMIER on android.

Solve First PREMIER black/white screens issue on Android:

Follow the First PREMIER android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at First PREMIER Bank, developers of First PREMIER.

100% Contact Match

Developer: First PREMIER Bank

E-Mail: [email protected]

Website: Visit First PREMIER Website

About this app

First PREMIER Bank’s Mobile Banking app allows you to bank on the go. You can securely access your account information whenever and wherever it is convenient for you!