Are you having issues? Select the issue you are having below and provide feedback to RoadReady.
- Lacking some details about the driving
- App crashed after 5 hours and 6 minutes
- App won't load after first drive
- Busy pinging an ad server
- Will not track mileage
When I open the app it is frozen in the loading screen and will not open.
Not able to export driving log on android. Asked to enable a filesystem setting that does not exist
I connected to a hotspot, started a log and disconnected. Ever since then it’s been stuck in a spinning wheel of death even when I exit the app and reset my phone. I really don’t want to delete my data and reset EVERYTHING.
The app is not loading. It is still thinking after many weeks. I don’t want to lose my children’s driving hours already recorded.
the app with not open just buffering not loading
App has been stuck on the loading wheel for a few days. I’ve restarted my phone multiple times and it still hasn’t worked.
App is stuck at the buffering wheel and won’t reset.
App has frozen at the opening screen (timer just spins) ... looks like I am not the only one with this problem. I need to get the log so I can at least write down all my drives. Also, my dad stopped getting the email reports a long time before the app crashed on me. Any suggestions or fixes for this?
App has frozen at the opening screen (timer just spins) ... looks like I am not the only one with this problem. I need to get the log so I can at least write down all my drives. Also, my dad stopped getting the email reports a long time before the app crashed on me. Any suggestions or fixes for this?
I have to get my license in less than a month and can’t complete my night time hours bc when I get on the app its just spinning?
Hi! When I try and open my RoadReady app all it does is spin, I've been trying to make it work but it's not working
The road ready app has been spinning on start a new drive for the past couple of days I have good Internet connection I have shut down my phone and it keeps doing it please help so I can record my son’s driving
Every time I try to put in the state when setting up the app it freezes.
App is froze - can't record or start a new drive because the flower is continuously spinning. Want my son's driving record and I can't do anything. He can't restart over. "tinabonner@redacted"
When I open the app, it shows the number of hours driven, however it shows a spinning wheel and will not allow you to start a new drive.
When I deleted road ready cause it wouldn’t load and it wouldn’t let me press start a new drive or anything, I needed to sign in, but I forgot my password, so as one does I pressed the forgot password, and put in my email, every time I pressed send email, it says error Everytime and I don’t know how to fix it
it will not let me enter which state I am from. every time I press on it, everything freezes. but I can enter everything else.
Was working fine until Mon. 7/24. When you open the app, all you get is a spinning wheel. You can't do anything else. HELP......we are a few weeks away from getting license and all the drives are recorded that we can"t get to. Need a few more evening hrs.
I am just getting a spinning wheel and can’t record my sons driving
Trying to add new user and form freezes at the select state stage.
Just getting the spinning wheel, I have all my hours just need a couple of night hours and now a couple weeks from getting my license the app isn’t working, someone plzzzz help
App is on an infinite loading wheel when I try to open it.
When we try to log in on new phone the username and password won't allow you to type in anything
Won’t save drive; spinning circle All internet connections fine
When I open the app it is just a spinning wheel. It will not open.
The add covers the bottom which covers the “save” button so we can save our drives
App is just spinning when open. Did not save my child’s last drive. Have restarted my phone 2 times. Please help!!
App crashes when adding a new driver. When you click the State select option the app crashes unexpectedly. Using IOS 15.5 and latest app download.
Want to add a driver. Every time I enter their information and get to the state it completely boots me off the app!!!!
App is spinning and won’t work don’t want to loose logged hours.
Complete guide to troubleshoot RoadReady app on iOS and Android devices. Solve all RoadReady app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Safe Roads Alliance, Inc., developers of RoadReady.
RoadReady provides an easy, efficient way to ensure teens have enough experience behind the wheel in a variety of conditions before they begin to drive independently. this app is a component of The Parent’s Supervised Driving Program, recipient of the US Department of Transportation National Roadway Safety Award. *Continued use of GPS running in the background can dramatically decrease battery life. this app logs teen driving practice during the Learner’s Permit phase.