Flex Status
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problems reported in the last 24 hours
Summary of Flex Problems 😠👌🔥
- Calculated rent too high
- Payment withdrawn at the last minute
- Can't just press a button to cancel payment
- Takes 2-3 days to respond to customer service cases
12 Reported Issues: 😵🆘🛟🚨📢
My App seems to be done. when I press it is shows an Update required. When I press update app it takes me to a the screen Something went wrong try again. This happened last moth too. Please help. Carolyn
It says in yellow that my 1st payment failed...but in the status bar it says thanks for my payment ..please help
The first month with this account, I explained to flex that I am paid on Fridays only and asked if that would that be a problem in the future. I was emailed back that it wouldn't and the payment dates were easily changed. Now we're in the next month and the dates did not allow me to change it and now my bank account is overdrawn which means an nsf fee...I am closing since this service is more trouble than worth...
The first month with this account, I explained to flex that I am paid on Fridays only and asked if that would that be a problem in the future. I was emailed back that it wouldn't and the payment dates were easily changed. Now we're in the next month and the dates did not allow me to change it and now my bank account is overdrawn which means an nsf fee...I am closing since this service is more trouble than worth...
Flex took my 1st installment payment and my rent is not paid. Keep saying service issue. Asking for my money back and nothing. Seems like a scam to me.
I received an error notice on 10/1 saying that my rent looked like it increased. I went to the app to confirm the payment, and the app won't: a. Let me type in the correct amount because it doesn't allow for the decimal. b. Even if I just round it up to the next dollar, and I go through the steps, there is not button to hit OK to submit to push my payment through. The screen then freezes. (yes, I have the most recent version, and yes, I do no have my lock screen on). c. I have submitted 3 requests for help, and the response received was nothing related to my issue. d. Now I have a $150 late fee on my apartment community portal! Why is there no real customer service, Flex?
Not taking out my payment and now I got a 5 day notice. When I reached out I am getting nothing. Uninstalled and installed the app, and now it says server error
Flex customer service team won’t res h back out to me. Was wondering what my payment for the month was for
Went to app and it states upgrade now click on upgrade now it takes you to uninstall and open not a upgrade
They haven't debited my account yet and my rent is due tomorrow. Get it together Flex!!!
Flex debited my account on May1st and still hasnt processed my payment and now my rent is late. But the money is with flex!
My flex app charged me double and it’s incorrect and I need to fix this ASAP
Have a Problem with Flex - Rent On Your Schedule? Report Issue
Common Flex Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Flex app on iOS and Android devices. Solve all Flex app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Flexible Finance, Inc., developers of Flex.
Rent pay your way with this app. this app splits your rent in two, so you can pay on a schedule that works for you. this app is focused on changing the world of bill paying by aligning your most important payments with your finances, leaving you feeling confident in the way you choose to spend your money, build better financial habits, and finally start calling the shots on your bills. this app empowers members to pay rent on a schedule that works best for them for a monthly fee of $14. 99, and an additional payment processing fee of 0. 75% of their rent payment amount. Every time you make a timely payment to this app it’s reflected in your credit history, just like making a car payment or mortgage payment on time. this app opens the doors to opportunity by making your rent payment work for you. With this app, you can split your rent into two payments, allowing you to line up your finances on a timeline that suits your schedule. this app pays the entire sum of your rent when it’s due, helping you avoid late fees. No interest, late fees, or penalty fees—that’s kind of the whole point. Your data and information is protected behind 256-bit encryption—the same kind of encryption that banks use to protect their data.
