ebase mobile viewer app not working? crashes or has problems?

ebase mobile viewer Status

Published by European Bank for Financial Services GmbH (ebase)

Mit ebase mobile viewer können Sie als Kunde und Vermittler bequem und einfach
Depots und Konten bei ebase auf Ihrem iPhone, iPad oder iPod touch einsehen. Die
App ist für Sie selbstverständlich kostenlos.

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Common ebase mobile viewer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ebase mobile viewer app on iOS and Android devices. Solve all ebase mobile viewer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ebase mobile viewer iPhone Issues and Solutions

ebase mobile viewer iOS app crashes, not working, errors
ebase mobile viewer iOS app network issues
ebase mobile viewer on iOS has black/white screen

ebase mobile viewer Android App Issues and Solutions

ebase mobile viewer has errors/crashing/not working
ebase mobile viewer server network connectivity issues
ebase mobile viewer has black screen

ebase mobile viewer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ebase mobile viewer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ebase mobile viewer app crashes or not working on Iphone (iOS):

Close and restart the ebase mobile viewer app on iPhone
Update ebase mobile viewer app to the Latest Version for iOS
Uninstall and reinstall ebase mobile viewer iPhone app
Update your iPhone to the latest iOS version

Fix ebase mobile viewer on iPhone unable to connect to server/internet connection issues::

To resolve ebase mobile viewer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ebase mobile viewer black/white screen (blank screen) on iPhone:

Follow the ebase mobile viewer iOS app troubleshooting guide Here →

ebase mobile viewer Android App Issues and Solutions

Fix ebase mobile viewer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ebase mobile viewer app issues:

Force Stop the ebase mobile viewer App
1. On android, goto "Settings" » click ebase mobile viewer app. » click "Force Stop".

Update ebase mobile viewer to the latest version on PlayStore

Clear ebase mobile viewer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ebase mobile viewer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ebase mobile viewer.

Fix ebase mobile viewer unable to contact server/ ebase mobile viewer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ebase mobile viewer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ebase mobile viewer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ebase mobile viewer on android.

Solve ebase mobile viewer black/white screens issue on Android:

Follow the ebase mobile viewer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at European Bank for Financial Services GmbH (ebase), developers of ebase mobile viewer.

46.67% Contact Match

Developer: European Bank for Financial Services GmbH (ebase®)

E-Mail: [email protected]

Website: Visit ebase mobile viewer Website

About this app

Mit ebase mobile viewer können Sie als Kunde und Vermittler bequem und einfach Depots und Konten bei ebase auf Ihrem iPhone, iPad oder iPod touch einsehen. Sie können sich einfach mit Ihren bekannten Online-Zugangsdaten einloggen und haben sofort die Übersicht über Depots und Konten bei ebase. Das Besondere: Mit den neuesten Apple-Smartphones und -Tablets können Sie ebase mobile viewer per Touch ID sichern und so noch schneller auf Ihr Online-Banking zugreifen. Ihre Pin bzw. Ihr Passwort wird nicht gespeichert, sondern Ihr Gerät an ebase Online gekoppelt. Die App ist für Sie selbstverständlich kostenlos. - ein Depot bzw. Wir empfehlen Ihnen, bei Ihrem iPhone oder iPad ein Zugangspasswort oder die Touch ID (biometrische Fingerabdrucksprüfung) einzurichten, mit dem alle Daten auf Ihrem iPhone verschlüsselt werden. - Geschlossene Depots und Konten bzw.