With RTA GoMobile, you can easily buy your bus, streetcar and ferry passes right
on your phone. No need to wonder about where your ride is or fumble with cash.
Are you having issues? Select the issue you are having below and provide feedback to RTA Go.
By Liana Parede 8 months ago
I doesn’t let me login to my student account it just says Unrecognized error. I tried resetting my password multiple times and still won’t let me in
By Julio Ramos 1 year ago
App won't let me use payment method to buy ticket on my android phone. It just crashes every time I buy.
By Kurtis L Tilley 2 years ago
App crashes when I try to add a payment, buy tickets, and use tickets. I can't open the boarding passes I paid for
- Poor forgot password or login system
- Ticket expired before being able to activate it
- Company has shut down and tickets can no longer be used
Leave a comment:
Complete guide to troubleshoot RTA Go app on iOS and Android devices. Solve all RTA Go app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Transdev Services, Inc., developers of RTA Go.
Contact e-Mail: [email protected]
100% Contact Match
Developer: Transdev Services Inc.
E-Mail: [email protected]
Website: Visit RTA Go Website
66.67% Contact Match
Developer: RTA Fleet Management Software
E-Mail: [email protected]
To pay your fare, all you have to do is tap to use a pass and then scan your ticket when you enter the vehicle, as a backup to the scanner you may need show your phone to the driver. Purchasing your pass is easy: select your pass type, enter payment information, and you’re ready to go. With RTA GoMobile, you can easily buy your bus, streetcar and ferry passes right on your phone. No need to wonder about where your ride is or fumble with cash. You can also easily store passes for future use. In addition, with GoMobile, you can see in real-time when the next bus/streetcar will arrive so you can hop on using your mobile ticket. . . .