RTA Go app not working? crashes or has problems?

RTA Go Status


I have a problem with RTA Go

Are you having issues? Select the issue you are having below and provide feedback to RTA Go.




⚠️ Most reported problems ⚠️

Not working
69.2%

Something else
23.1%

Login
7.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of RTA Go Problems 😠👌🔥

- Poor forgot password or login system

- Ticket expired before being able to activate it

- Company has shut down and tickets can no longer be used

  3 Reported Issues: 😵🆘🛟🚨📢

Liana Parede
2023-08-13

I doesn’t let me login to my student account it just says Unrecognized error. I tried resetting my password multiple times and still won’t let me in

Julio Ramos
2022-06-26

App won't let me use payment method to buy ticket on my android phone. It just crashes every time I buy.

Kurtis L Tilley
2022-04-08

App crashes when I try to add a payment, buy tickets, and use tickets. I can't open the boarding passes I paid for

Showing 1-3 of 3

Have a Problem with RTA GoMobile 2.0? Report Issue




Common RTA Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RTA Go app on iOS and Android devices. Solve all RTA Go app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. RTA Go iPhone Issues and Solutions

  2. RTA Go Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Transdev Services, Inc., developers of RTA Go.


Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit RTA Go Website

Privacy Policy: https://www.riversidetransit.com/index.php/privacy-policy-for-mobile-apps

Developer: Genfare




About this app

To pay your fare, all you have to do is tap to use a pass and then scan your ticket when you enter the vehicle, as a backup to the scanner you may need show your phone to the driver.  Purchasing your pass is easy: select your pass type, enter payment information, and you’re ready to go.  With RTA GoMobile, you can easily buy your bus, streetcar and ferry passes right on your phone.  No need to wonder about where your ride is or fumble with cash.  You can also easily store passes for future use.  In addition, with GoMobile, you can see in real-time when the next bus/streetcar will arrive so you can hop on using your mobile ticket. . . .