UPDF Status

Published by Superace Software Technology Co., Ltd. on 2023-12-18

UPDF for iOS is a full-featured PDF editor app that supports every file
management action including view, edit, annotate, convert, organize, crop,
search, copy&paste, delete, rename, compress, decompress, move, upload&download,
share, and secure PDF documents from your iPhone or iPad. Amazing features of
UPDF for iOS: Edit PDF - Edit text in PDF (change color, font style, font
size) - Edit images in PDF(Rotate, extract, repl.

I have a problem with UPDF

Are you having issues? Select the issue you are having below and provide feedback to UPDF.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with UPDF - AI-Powered PDF Editor? Report Issue

Common UPDF Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UPDF app on iOS and Android devices. Solve all UPDF app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UPDF iPhone Issues and Solutions

UPDF iOS app crashes, not working, errors
UPDF iOS app network issues
UPDF on iOS has black/white screen

UPDF Android App Issues and Solutions

UPDF has errors/crashing/not working
UPDF server network connectivity issues
UPDF has black screen

UPDF iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UPDF app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UPDF app crashes or not working on Iphone (iOS):

Close and restart the UPDF app on iPhone
Update UPDF app to the Latest Version for iOS
Uninstall and reinstall UPDF iPhone app
Update your iPhone to the latest iOS version

Fix UPDF on iPhone unable to connect to server/internet connection issues::

To resolve UPDF network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UPDF black/white screen (blank screen) on iPhone:

Follow the UPDF iOS app troubleshooting guide Here →

UPDF Android App Issues and Solutions

Fix UPDF not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UPDF app issues:

Force Stop the UPDF App
1. On android, goto "Settings" » click UPDF app. » click "Force Stop".

Update UPDF to the latest version on PlayStore

Clear UPDF App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UPDF app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UPDF.

Fix UPDF unable to contact server/ UPDF internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UPDF » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UPDF » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UPDF on android.

Solve UPDF black/white screens issue on Android:

Follow the UPDF android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Superace Software Technology Co., Ltd., developers of UPDF.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Superace Software Technology Co., Ltd.

E-Mail: [email protected]

Website: Visit UPDF Website

About this app

this app for iOS is a full-featured PDF editor app that supports every file management action including view, edit, annotate, convert, organize, crop, search, copy&paste, delete, rename, compress, decompress, move, upload&download, share, and secure PDF documents from your iPhone or iPad. - Summarize, translate, explain, and rephrase lengthy PDFs in minutes. - Two methods are available to access the this app AI assistant: through the chat box or select text. - Engage in a chat with this app AI and ask it any questions you have. - Annotate PDFs using markup tools like pencil, highlight, underline, strikethrough, or squiggly line. - Easily rotate, extract, insert, and delete pages. -Fill out PDF forms and add signatures to your PDF. - Create PDF by combining multiple images into a single PDF. - Upload, create, rename, move, copy, duplicate, and reorder files or folders. - Supports two-finger multiple selections and operations. - Move files or folders to trash, and find deleted items in the trash. - Protect PDF files with a password or unlock protected PDF files. - Protect your privacy by moving your files or folders to Security Space. - Enable Face ID & Passcode to access your Security Space. - Transfer files from a computer over the same Wi-Fi. - Browse dozens of different file formats including PDFs, Office documents (. doc, . docx, . ppt, . pptx, . xls, . xlsx), Pages, Keynotes, and Numbers with a single app. - Open other formats such as text, HTML(. html, xhtml), XML, Web Archive, Images( JPG, JPEG, GIF, PNG, TIFF, SVG, BMP) , video, audio. - Use this app across all platforms including desktops and mobiles. Check features on different platforms: app. - Free Users will get 1 GB of Cloud Storage; Paid users will get 10 GB of Cloud Storage for free. - Advanced PDF features such as Convert PDF with OCR, batch process, etc. are available on the desktop. Need help? If you feel UPDF helped you, please leave us a positive review in UPDF Store. Much appreciated! If you have any questions about UPDF, please email us at support@superace. com.