Email app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
50.0%

Crashes
20.0%

Login
15.0%

Account
5.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Email Problems 🔥

- Glitches

- Doesn't get emails

- Messing up basic feature of displaying number of unread emails

📋 10 Reported Issues:

J
Jay 2025-01-20

Edison email app crashing

J
Jackie Scott 2023-11-17

I did everything the instructions said and it still isn't working on my tablet. I even uninstalled it and reinstalled the app but it won't work.

J
Jackie Scott 2023-11-17

No emails are displaying for today. Yesterday and previous emails are shown, but nothing current. Is there a problem with the program?

J
Justin Weiss 2023-05-04

Every time a new e-mail notification appears, the new e-mail is in the inbox for a second and then disappears before I can read it. I cannot find it in any other folder after it disappears. Where does it go and why is it doing this. It constantly says I have no e-mails in my inbox when I know there should be.

C
Catherine 2023-04-11

Own I Phone 8. Have used and enjoyed Edison mail it seems forever. However suddenly (about 1 week ago started) I cannot open email links. I receive all email but if there is a link like for more information the email goes away and I phone blank and then back to Home Screen. Had new battery installed. WiFi good. Everything works on I Phone except The issue described with Edison mail.

K
Karen Smith 2023-03-02

My email app on my iPad and iPhone stopped loading new emails today. If I go to Xfinity.net I can log in to my email and my account is receiving new emails. But the app is not. How can I fix this?

B
Beckie 2023-02-22

My Android email app stopped retrieving emails yesterday. I am receiving emails in my hotmail account and can see them on my computer, but not on my phone. I have updated to the latest version and cleared the app's cache, but it still won't retrieve new messages. The app doesn't indicate that there's a problem.

Y
Yvonne Culp 2023-02-14

How do I white list someone? I’m not getting e-receipts from my credit union and they say I need to whit list them.

Y
Yianni Theodorou 2022-07-23

The edit and select all buttons have disappeared but I can live with that, as there is alternative functionality for this. My main issue is that all my sent emails have appeared in my inbox for some reason and I cannot file them or delete them without them reappearing! This is a big problem. I send an email and it also lands in my inbox. I’m not using the BCC function. I have messaged Edison twice but with no response. So far I’m not impressed.

L
Lcurtis 2022-07-20

Looks like Edison mail upgraded. With that “edit” and “select all” have disappeared. These are so needed to manage trash and spam folders. Help. Please.

Showing 1-10 of 10 reported issues:

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Developer: Edison Software




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