BusGenius Status

Last Updated on 2022-11-09 by BusGenius LLC

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Common BusGenius Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BusGenius app on iOS and Android devices. Solve all BusGenius app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BusGenius iPhone Issues and Solutions

BusGenius iOS app crashes, not working, errors
BusGenius iOS app network issues
BusGenius on iOS has black/white screen

BusGenius Android App Issues and Solutions

BusGenius has errors/crashing/not working
BusGenius server network connectivity issues
BusGenius has black screen

BusGenius iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BusGenius app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BusGenius app crashes or not working on Iphone (iOS):

Close and restart the BusGenius app on iPhone
Update BusGenius app to the Latest Version for iOS
Uninstall and reinstall BusGenius iPhone app
Update your iPhone to the latest iOS version

Fix BusGenius on iPhone unable to connect to server/internet connection issues::

To resolve BusGenius network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BusGenius black/white screen (blank screen) on iPhone:

Follow the BusGenius iOS app troubleshooting guide Here →

BusGenius Android App Issues and Solutions

Fix BusGenius not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BusGenius app issues:

Force Stop the BusGenius App
1. On android, goto "Settings" » click BusGenius app. » click "Force Stop".

Update BusGenius to the latest version on PlayStore

Clear BusGenius App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BusGenius app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BusGenius.

Fix BusGenius unable to contact server/ BusGenius internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BusGenius » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BusGenius » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BusGenius on android.

Solve BusGenius black/white screens issue on Android:

Follow the BusGenius android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BusGenius LLC, developers of BusGenius.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BusGenius Website

Privacy Policy: https://www.busgenius.com/security

Developer: BusGenius Inc

About this app

Select routes and track bus movements. Get arrival forecasts for a single stop, for your favorite stops, or for all the stops --- all with a single click.