Contact BusGenius Support
Company Name: BusGenius LLC
About: Select routes and track bus movements. Get arrival forecasts for a single stop,
for your favorite stops, or for all the stops --- all with a single click.
BusGenius Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BusGenius LLC
Verified email ✔✔
E-Mail: brian@busgenius.com
Website: 🌍 Visit BusGenius Website
Privacy Policy: https://www.busgenius.com/security
Developer: BusGenius Inc
3 Most reported problems 😔💔
I am only review
by James_702
Therefore I have a monopoly on stars
Poor Performance
by Logan013
I’m hopeful since this is version 1.0.0, but as of now, loading all the IU routes is so slow. The app barely works because it is so laggy when all the routes are on. Luckily, by disabling all the routes I don’t use, the performance is much better. The performance desperately needs improved.
This app also lacks the feature of only showing active routes. There’s no need to show the CM route on the weekdays. And there’s no need to show the night routes during the day. Please only show routes with active busses.
Worst Bus App
by Whythoiu
Why IU switched to an app with practically zero reviews is beyond me. While DoubleMap wasn’t the greatest, it was a thousand times better than this app. It has lackluster design and terrible performance.
Have a Problem with BusGenius? Report Issue
Why should I report an Issue with BusGenius?
- Pulling issues faced by users like you is a good way to draw attention of BusGenius to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BusGenius customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BusGenius.
