Bank RI app not working? crashes or has problems?

Bank RI Status

Published by Bank Rhode Island on 2023-12-20

Stay in control of your finances with the BankRI Mobile app. Manage your
account(s) securely and conveniently, anytime, anywhere.

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Common dislikes about Bank RI app

- Weak mobile deposit option

- Takes multiple pics to deposit a check

- Update issue

- Security concerns

Have a Problem with Bank RI Mobile? Report Issue

Common Bank RI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bank RI app on iOS and Android devices. Solve all Bank RI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bank RI iPhone Issues and Solutions

Bank RI iOS app crashes, not working, errors
Bank RI iOS app network issues
Bank RI on iOS has black/white screen

Bank RI Android App Issues and Solutions

Bank RI has errors/crashing/not working
Bank RI server network connectivity issues
Bank RI has black screen

Bank RI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bank RI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bank RI app crashes or not working on Iphone (iOS):

Close and restart the Bank RI app on iPhone
Update Bank RI app to the Latest Version for iOS
Uninstall and reinstall Bank RI iPhone app
Update your iPhone to the latest iOS version

Fix Bank RI on iPhone unable to connect to server/internet connection issues::

To resolve Bank RI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bank RI black/white screen (blank screen) on iPhone:

Follow the Bank RI iOS app troubleshooting guide Here →

Bank RI Android App Issues and Solutions

Fix Bank RI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bank RI app issues:

Force Stop the Bank RI App
1. On android, goto "Settings" » click Bank RI app. » click "Force Stop".

Update Bank RI to the latest version on PlayStore

Clear Bank RI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bank RI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bank RI.

Fix Bank RI unable to contact server/ Bank RI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bank RI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bank RI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bank RI on android.

Solve Bank RI black/white screens issue on Android:

Follow the Bank RI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bank Rhode Island, developers of Bank RI.

92.31% Contact Match

Developer: Bank Rhode Island

E-Mail: [email protected]

Website: Visit Bank RI Website

66.67% Contact Match

Developer: NatWest Group PLC

E-Mail: [email protected]

Website: Visit NatWest Group PLC Website

About this app

To get started, download and launch BankRI and then either enroll (if you are a first time user) or sign in using your Online Banking username and password. Check your balances, pay bills, view transactions, deposit checks, transfer money, quickly and easily send money to friends and family with Zelle®1, and much more. Please contact your service provider for more details. 1 Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Phone connectivity and usage rates may apply to your use of Mobile Banking. Stay in control of your finances with the this app Mobile app. Manage your account(s) securely and conveniently, anytime, anywhere. Terms and conditions apply.