Bank RI Reviews
Published by Bank Rhode Island on 2025-02-20🏷️ About: Stay in control of your finances with the BankRI Mobile app. Manage your account(s) securely and conveniently, anytime, anywhere.
Overall Customer Experience 😎
😎 Positive experience
35.2%
🫥 Neutral
34.6%
🤬 Negative experience
30.2%
Summary of Customer Reviews (Takeaways): 💎
- User friendly interface
- Great desktop version
- Best service from a bank
Read 10 Customer Service Reviews 😠💢
4.8 out of 5
Last update broke the app
by Dan \review
I installed the update. Upon opening BankRI I get promoted to update again. Takes me to BankRI Store. There’s no “update” selection, just “open”.
I then went to uninstall and reinstall. After deleting BankRI from my iPhone, pop back into BankRI Store and am met with an “open” choice once more, despite having deleted it. I hit open, and get a 404 error.
Fix this pls. I need to see muh moniez.
Poor Security
by Hlg24
I downloaded BankRI and several hours later, I get an email stating that there was a login on my account from an unknown device in the middle of the night. What do you plan on doing about the security of your app and website? I don’t feel safe using Bank RI services right now.
The update doesn’t install
by Tlmcneil
I completed the update process however every time I open BankRI it prompts me to update again and the account info is dated back to the first update. Please send a fix!!
Bank RI
by Ghfgis
I’ve had bank ri for about 6 months. It has been the most difficult and annoying experience have ever had.
Not user friendly
by Woodyboylucy
they won’t let me make mobile deposits
atm is ancient
Joke
by Annoyedlea
This bank is such a joke. BankRI has no Zelle and basic beyond belief.
Problems
by Ron401zron
Bank of ri is better than Bank of America but there app has a lot of problems
Changes
by Popsrocks
So the desktop version is great. But the mobile deposit option is weak. Need to take multiple pics particularly of back to deposit a check. Took me 6 times. Get me back to the old ways
Love BankRI
by MayFools
Loving the new interface, it is more user friendly and appearance. I mean I love this app, small bank, really care about their customers. Best service I have ever got from a bank.
Best tech ever!
by Sgtpepper6344
App and Online
Is Bank RI Safe? 🙏
Yes. Bank RI Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,360 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Bank RI Is 53.8/100.
Safety Analysis
89.4% of users say app is Safe 👍
89.4%
8.2% of users have Some Concerns ⚠️
8.2%
2.4% of users say app is Risky 🚨
2.4%
Is Bank RI Legit? 💯
Yes. Bank RI Mobile is a totally legit app. This conclusion was arrived at by running over 2,360 Bank RI Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bank RI Is 100/100..
🔏 Privacy & Data Safety
Bank RI collected the following data from you:
-
Data Linked to You:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
-
Data Not Linked to You:
- Location
How was your experience with Bank RI Mobile? Post a Review
Features
Check your balances, pay bills, view transactions, deposit checks, transfer money, quickly and easily send money to friends and family with Zelle®1, and much more.
To get started, download and launch the app and then either enroll (if you are a first time user) or sign in using your Online Banking username and password.
Phone connectivity and usage rates may apply to your use of Mobile Banking.
1 Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Stay in control of your finances with the BankRI Mobile app.
Contact Support
Developer:
Bank Rhode Island
Contact e-Mail:
