Synovus Gateway Status

Last Updated on 2024-12-18 by Synovus Bank

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User reports:
No current problems

- The app's user experience across all platforms is abysmal.

- The app seems limited in functionality and can only be used to view transactions.

- The design of the app is amateurish and not viewer-friendly.

- Debits and credits take 2 days to appear in the itemized section, which defeats the purpose of having an app.

- The $1200 limit on personal money is ridiculous, and getting an increase requires calling and speaking to clueless reps.

- Mobile deposit for business accounts only works 1 in 5 tries.

- The app is difficult to navigate and sign in to.

- The app does not have Zelle.

- Constant updates hinder functionality, and customer support is abysmal.

Common Synovus Gateway Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Synovus Gateway network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Synovus Gateway App
1. On android, goto Settings » Synovus Gateway » click [Force Stop]

Clear Synovus Gateway App Cache and Data:
1. On android, goto Settings » Apps » Synovus Gateway » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Synovus Gateway.

On android, goto Settings » Apps or Manage Apps tab.
Click Synovus Gateway » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Synovus Gateway » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Synovus Gateway