Synovus Gateway Mobile Reviews

Synovus Gateway Mobile Reviews

Published by on 2024-07-11

🏷️ About: The Synovus Gateway Mobile app provides Synovus commercial customers secure and easy-to-use cash management tools with the ability to bank and manage business anytime, anywhere, across any device. With the Synovus Gateway app, businesses can monitor accounts, transfer funds, pay vendors and employees, manage deposits and much more.


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
52.5%

😎👌🔥 Positive experience
31.5%

🙄💅🫥 Neutral
15.9%

~ from Justuseapp.com NLP analysis of 842 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The new layout is easier to navigate compared to the mobile website.



Read 8 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Stressful & Confusing

2022-05-22

I have to start by saying SynovusGateway is actually ok compared to the mobile website for Synovus. The user experience across ALL of your platforms is abysmal at best. This one is so simple I wonder what I’m even logging in for… I don’t feel like it can do much but look at transactions… don’t know what else SynovusGateway is optimal for. Your website is overwhelming for anyone with more than one account and overcrowded if you only have one account. I have a business debit and business credit account. To manage these accounts I need two apps plus the mobile website, why? I don’t know if the PMs and engineering team are working to solve some of these issues but please consider consolidating… I can’t run a business and check 525,600 apps to manage my accounts. What is the value you are looking to provide? Cause I feel robbed and SynovusGateway is free. Where is user testing? I will gladly offer my support.

Not a great app

2022-06-23

- at first glance view is not designed viewer friendly. Amateur design.
- debits/credits do not reflect in itemized section instantly like other major banks phone apps. Takes 2 days to appear. This time delay is same as old online banking. What’s the point/benefit of having apps. It should be improvement.
- All around amateur looking aesthetics and usability. I hope IT team researched other financial institutions phone apps.
- Highly disappointed by Synovus’s IT’s backwardness and don’t give a cent about business account holders convenience.

Stay away!!

2022-07-24

Stay away from this bank. The $1200 limit on your own money is ridiculous. You have to call and speak to clueless reps (and spend an hour on the phone) to get an increase each time on your own money!!!!! So many other banks that deserve your business. This will forever be a low rate, B grade bank. Lost my business forever.

Mobile Deposit Rarely Works

2022-08-25

Was excited to finally have mobile deposit for my business accounts but it works maybe 1 in 5 tries. Extremely disappointed.

Don’t like it

2022-09-26

I can’t even sign into the new version with my information. Too difficult to navigate.

Need updates

2022-10-27

Need to have zelle

Trash

2022-11-28

Constant updates, all of which somehow hinder functionality. Perpetually says my username or password is invalid despite this not being the case, abysmal customer support. Not worth the space on your phone. Just use the website. It’s also bad but at least you can log into it (most of the time). If zero stars was an option I’d select that.

Brilliant New Design

2022-12-29

The new layout is so much easier to navigate



Is Synovus Gateway Safe? 🤗🙏


Yes. Synovus Gateway Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 842 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Synovus Gateway Is 37.5/100.


Is Synovus Gateway Legit? 💯


Yes. Synovus Gateway Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 842 Synovus Gateway Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Synovus Gateway Is 56.4/100..


Is Synovus Gateway Mobile not working? 🚨


Synovus Gateway Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Synovus Gateway Mobile? Post a Review




Features

The Synovus Gateway Mobile app provides Synovus commercial customers secure and easy-to-use cash management tools with the ability to bank and manage business anytime, anywhere, across any device.

With the Synovus Gateway app, businesses can monitor accounts, transfer funds, pay vendors and employees, manage deposits and much more.

Important note: You must be enrolled in Synovus Gateway with established Synovus Gateway login credentials and have a compatible device.

Registration is required to use the Synovus Gateway mobile app.

To learn more, contact your Synovus representative or call 1-888-SYNOVUS (796-6887).

Your company administrator will enable access for use.

Service terms and conditions apply.

  Customer Service/Support
Developer:
Synovus Bank


Website: