TeleGuard app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
50.6%

Not working
29.3%

Login
10.7%

Crashes
3.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of TeleGuard Problems 😠👌🔥

-Messages are disappearing

-Links won’t open

-Unable to link US phone number with the app

  15 Reported Issues: 😵🆘🛟🚨📢

Oldguy
2024-10-24

Can't register, no sever

Dan Ripley
2024-08-26

I've installed TeleGuard desktop on my Windows 10 machine. The program's listed in Control Panel so I think the installation was OK. But when I click it, the app won't run. Just does nothing. I've uninstalled and reinstalled, and chosen the option to delete prior data. Nothing. Should I remove all instances of 'teleguard' from my registry? Can't think of anything else to try. Thanks.

E
2024-07-18

no one can see the media content others send them, it says "Media content has been removed after expiration time" on a picture aken literally just now

Dk Du G
2024-07-11

I have downloaded and installed Teleguard several times. When I open it all I get is a blank black window/screen. I can’t even get started with the app. I am on a macbook Pro, macOS Sonoma 14.5.

Henry
2024-06-17

Hello, I am wondering why I cannot open the teleguard app. I click on the app, and it does nothing? Thanks

Keikon
2024-05-29

Similar to Bill and Gerry I am using Windows 11 and my app says "No connection to server". I have successfully created a new profile but I would loose all my contacts. I have emailed the helpdesk but after an initial clarification email they have gone quiet. Teleguard ops: please help, or at least provide an ETA for resolution?

Gerry
2024-05-26

no connection to server im using windows 11 the app has been working fine recently

Bill
2024-05-25

"No connection to server" I've been using TeleGuard for ~2 months. The day before yesterday, I backed up for the first time. IDK where to find it, though. The next day when I opened the app, I'm getting this error message. 2 days in a row, and still the same. I tried making a different account on a different device, and I can successfully use the app. But I want to access my account.

Anthony
2024-02-27

No connection to server - I have downloaded the app after resetting network setting and turned off VPN and I am unable to connect to server. What other solutions do you recommend?

It Me
2024-02-16

Trying to sign up but says no connection to server

Sam
2024-01-21

Teleguard crashes and can't open on mobile with Android 12 and Android 13, after installing and loaded data. It says "java.lang.OutOfMemoryError: Failed to allocate 71960523 byte allocation with 71112624 free bytes and 67MB until OOM, target footprint 267435456, growth limit 268435456 at .... Can you please help to resolve the issue? Thanks.

Paul
2024-01-02

The teleguard app works well but for some reason won't update to latest version. It's version 2.5.2 dated 16 March 2023, any solutions offered please.

Joe Smith
2023-12-02

Error message that says No connection to server.

наталия
2023-10-25

нет связи с сервером, при включенном и при выключенном впн

JJJ
2023-08-30

Teleguard won't let me make any calls to US phone numbers. I have added money to my account, but every attempt results in "invalid number"

Showing 1-15 of 15

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About this app

Every this app user receives an ID number and a QR code, which can be sent out to get in touch with others. this app's focus is on protecting privacy and confidential communication. this app is the secure messenger from Swisscows.  A complex encryption system is used for all transmitted data and absolutely no user data is stored on the servers.  No user data, neither IP address nor other, is recorded or stored. • The identity of contacts can be verified by scanning the QR code.  There is no connection to a telephone number and no collection of user identification data.  Since our servers are in Switzerland, we are not subject to the data protection laws of the EU / USA and do not have to pass on any data.  Swisscows has set itself the task of protecting its users from data misuse in every situation.  All servers are located in the data centers in Switzerland.  The this app-ID is your very personal identification number that you need in order to connect with your friends.  Everything is absolutely anonymous. this app encrypts every message and voice call with the one of the best encryption algorithm currently available: SALSA 20.  HTTPS, end-to-end encryption, deletion of messages from the server after reading.  As the smartphone is the most widely used medium in the world nowadays, a secure messenger is indispensable.  If you have further questions, you will find our FAQs here: this app.