Envel Status

Last Updated on 2023-01-24 by Envel, Inc.

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User reports:
No current problems

- Does not replace SIMPLE

- Misrepresent features

- Core feature does not work

- Prioritizing new features over patching existing issues

- Poor customer service

Amber Crow 2023-03-25

need to login without using the number on my account as it doesnt work anymoreand i dont re,eber what it was i used to sign up

Jerez Watkins 2022-03-29

need to talk to someone about my account. its locked an i have no access to my money

Showing 1-2 of 2 reported issues:

Common Envel Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Envel network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Envel App
1. On android, goto Settings » Envel » click [Force Stop]

Clear Envel App Cache and Data:
1. On android, goto Settings » Apps » Envel » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Envel.

On android, goto Settings » Apps or Manage Apps tab.
Click Envel » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Envel » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Envel