DasherDirect is a prepaid debit and mobile banking app for US-based Dashers,
powered by Payfare. It provides Dashers with no-fee payouts after every dash,
access to convenient banking functionality, and cash-back on gas, dining,
groceries, travel and more.
Are you having issues? Select the issue you are having below and provide feedback to DasherDirect By Payfare.
By James Straub 3 weeks ago
App is not loading
By Ashly Mininger 4 months ago
My app keeps flashing and won't let me click on it. It says for security purposes I have been logged out. I need this fix asap please
By joey garcia 4 months ago
My screen flashes while it looks like two different notifications are flashing back and forth, one says you have been logged out for inactivity, and the other the sign in screen. I uninstalled the app, then reinstalled but it still does the same thing.
By Aidni Molina 4 months ago
The app has been glitching for hours. I have uninstalled it twice now. I also restarted my phone. I just want to my balance.
By Misty 4 months ago
My app is flashing and won't let me do anything I have uninsalled it and it's still doing the same thing. What does that mean?
By Daniel Sanchez 4 months ago
The app is glitching, and I cannot even attempt to access my account at all. Email me when the glitches stop, and I'm OK to access the app again
By Christopher McCrary 4 months ago
My screen flashes while it looks like two different notifications are flashing back and forth, one says you have been logged out for inactivity, and the other looks like a maintenance notice. I uninstalled the app, then reinstalled but it still does the same thing.
By Doris Crawford 9 months ago
When I try to pullup my dasherdirect app on my Iphone it says unable to install dasherdirect please try again later. this has been happening for while now. how do i fix this?
By Mel 10 months ago
The login button is grayed out now for about 2 hours
By Summer Jones 11 months ago
The app wont send a verification code
By Nara Anya Mayell 1 year ago
Everytime I click activate your account, it never sends a code to me. I even tried to login and it didn't work either. I just want to make an account
By Nancy K 1 year ago
I am not able to view my virtual card because I am not getting the text code being sent to me. I have verified my phone information is correct in the app. Help!!!
By Dorothy J Winger 1 year ago
I have not recieved my physcial card for dasher direct and its been 3 weeks how can i get my physcial card my P.O. Box Number is 625 Santaquin Ut 84655 the card can be sent there can you help me with this
By Dustin Dumas 1 year ago
Won't send verification code
By Jamie 1 year ago
I am trying to sign up on the dasher direct app and it isn't verifying my phone number or my email when I even tried to to log in?
By hailey clutter 1 year ago
it won’t send the verification code to my number
By Tammy Smith 1 year ago
How long will maintenance take before the app is working again so we can get paid and sign in to get our updates?
By Jada Thompson 1 year ago
When I put in my right number for DasherDirect to send me a code a code is not sendin to my phone.
By Melissa Reese 1 year ago
Trying to view my virtual card. Ask for code to be sent by text message and get nothing!
By Tanya 1 year ago
Try to sign up in the dasher app and I always get this message: [i18n-default-text]: DasherStripeCredentials401Error, DasherQueryError [i18n-default-text] Failed to load dasher payment credentials Correlation: ab9b8d78564f46aabb5f6e87a5e5fd85
By Alejandro C 1 year ago
Can I reapply for dasher direct card if I got denied ?
By Shala stone 1 year ago
I won't be doing door dash no more so I need to delete my dash direct
By Kaylin Reeves 1 year ago
Won’t accept my social security
By Elliot Dennis 1 year ago
I’m not receiving any codes to set up account
By amber peeler 1 year ago
my dasher direct app keeps saying 0.00 balance and error 8008 can't check balance or transaction history. if I dash during this time will my fund be deposited still if the app is not working
By Cindy N Hamilton 1 year ago
My balance is showing 0.00 on my dasher direct app. It's saying error 8008 ? What's going on
By Turin Henderson 1 year ago
Can't login for 2 days now to check my balance wtf
By Ashley 1 year ago
Won’t let me set up an account. App says verification code sent to phone number provided but I don’t receive any texts to continue. Already tried restarting the phone and nothing.
By Jessica Jordan 1 year ago
Dasher direct won’t allow me to transfer money to my other bank accounts anymore. They keep saying I exceeded my limit for the day but I haven’t been able to transfer anything in a week.
By Kassandra Hawkins 1 year ago
It won’t let me log in, keeps saying wrong info and I already tried to change my password.
By Rondrana Levine 1 year ago
I changed my phone number on dasher & it still not letting me sign up for DasherDirect.
By ali alhrout 1 year ago
cancel dasher direct please
By Ronald Pedretti 1 year ago
I would like my dasherdirect card unlocked please. I tried to order food on doordash yesterday and it declined. now It is locked. cmon
By Carley Verceles 1 year ago
App won’t let me enter email address to sign.
By Shanti Muraoka 1 year ago
Trying to check my balance and can't log in
By Adarian thomas 1 year ago
I’m trying to activate my card and I downloaded the app and I was trying to sign in and it keeps saying there’s an error on the server
By edward hardaway 1 year ago
I need to get my dasherdirect card info but i am locked out of my dasherdirect app.
By James 1 year ago
I am trying to change my email address on my DasherDirect card however every time I went to the new email address it says it’s another verification code that you love and I can enter the code to verify my email. However no code is ever sent my email I talk to Sam Boulder I checked all my bosses what is not being sent to my email and I tried by two email addresses that I use and neither one of them has gotten the verification email.
By Katrinia Echols 1 year ago
I can not access my dasher direct money, every time I try to use it it says it’s declined!
By Christina Macklin 1 year ago
Hi I'm trying to sign up for dasher direct and it won't allow me to put my address in to finish signing up
By Alex Jones 1 year ago
Locked out my dasher direct account. Can’t make any purchases with my card and dasher direct doesn’t recognize my log in information
By Sarah Elizabeth Garcia 1 year ago
I can't download the app because it is unavailable in the Google play store. How do I get the dashdirect app?
By Patrick N Sanders 1 year ago
Yep me too. Error code 2032 and I never received my last dash money from tonight. Card is being declined everywhere. They say fraud but I know who the real Fraud is Door Dash. Get your call center out of India so we can understand people on the other end of the phone .
By Gretta 1 year ago
Error code 2032. Can log in but can't view anything after calling for support. Sat at a gas pump for over an hour. Got hung up on by alot of dasher direct team members. Told high call volume. Finally got through only to be told have to call back at 6am it was like 9pm when I started calling. Used card all day. Suddenly started declining is what started the whole issue. Soon as I got done dashing and cashed out to go home and get gas card just started declining. What the f@/k!! Had to call my dad on Father's day for money
By Laron moore 1 year ago
Dash direct is not sending me a text to my phone
By Ethan 1 year ago
I received my card and am trying to create a account but I receive no verification code at all..the number matches my dasher account and I’ve check several things and restarted and my and deleted and reinstalled the app with no help at all..I have no idea what to do.
By Sonita B 1 year ago
I am new to the dasher/ dasher direct app. My dasher account is established. I downloaded the dasher direct app and when I try to input my number for the verification process the code is never sent to my phone. When I click the resend code option, still nothing happens. I’ve reached out to customer support multiple times and nobody is helping me. I’ve tried uninstalling and reinstalling the app and it still is not working. I confirmed that my phone number on the Dasher app is correct. If someone would get back to me with a resolution for this it would greatly be appreciated as I have exhausted all of my options. Thank you
By Damario Daley 1 year ago
After putting my email and password the login in button remains gray and not the usual red button that would allow me to login. It's not letting me login!
By Satta Sage 1 year ago
Starting in April the dasher app would not let me change my cell phone number. I had $109 on my original dash app. Then I signed up for the direct dash card , and when I tried to log in it said that my social was wrong . IKNOW MY SOCIAL. So it locked me out! And then I go on to the dasher acct and my money is gone! I’ve been calling dasher support and it’s a whole bunch of foreign people who pretty much listen to your problem tell you it’s fixed retry in 30 minutes. Just for it to be the same sh** . Then I had my boyfriend sign up for him. He was able to log in but when it came to trying to get gas , or cash back it declined with a 2032 code which is a FRAUD code… so now both of our money is floating around somewhere…. Just ridiculous. I’ve been dashing for years just for this . I’d rather get paid WEEKLY or pay the little $1.99 cash out fee . Doordash is failing and pissing off everyone. We almost got stranded at the gas station because our cards kept declining also asking for a pin that they never let us set…
By Orlando 1 year ago
Heather I'm having the exact same problem and no one seems to have a clue
By Heather allen 1 year ago
Suddenly card declined..account said active for card status..then seconds after I call to see my account changes to error2032..my card is evidently been canceled and says I have virtual but can't access it till 6am.its midnight I need gas to get home..how in the fu$^ can whoever decide what happens to MY money.if there is such a fraud concern how come no one called or emailed me??? F<#% around and find out doordash..I have had spoo many problems with this card..oh but if I add my own I can only get paid once a week..I always wondered how they benefit from these cards.now I know..stupiddddd
By Michael Roluti 1 year ago
Cannot access app through email dropkicked phone. Having issues logging into account. Used alternate email to get into Dasher driver account. That email is rosalodon92@redacted. I desperately need to access my account.
By Aaoron 1 year ago
I can’t cash out at all and I’ve restarted and reinstalled the app 4 times
By Audrene Butler 1 year ago
Can’t find out how much is on my card
By Brendan A Allgier 1 year ago
Just download the direct dasher app and it won't send the verification code to my number.
By Nick 1 year ago
After my 2 step verification big red circle will spin as long As I let if. Need access to my account and y’all need to do better. Thanks
By Calandra M Evans 1 year ago
I been locked out my account for about 3weeks.Im not getting any codes to my phones.and I know yall can unlock it!!
By Mashad 1 year ago
Just spoke to them dashersdirect, they said they are having an update on dashersdirect from 25th April, so It will take upto 5 business day to have the deposit in ur external acc.
By Yvette Velez 1 year ago
I’ve made 2 transfers from dasher direct to my chase bank and I haven’t received either one. I’ve been on hold with dasher direct for 30 minutes.
By Cathlynne Bridges 1 year ago
I haven't been able to receive any money I have made through Doordash to dasher direct. I was able to use the money in there, but I can't see my transactions/activity on my card nor receive deposits. This is frustrating because I need to support myself and my partner. Please Doordash, get this fixed.
By Shanon Wollett 1 year ago
My dasher direct Visa was declined at the grocery store this is replacement card that I have used a couple times and it worked fine come to find out all of the error codes why it was declined was for fraud I need to have this unlocked so I can feed my family.
By Ryan 1 year ago
Can't Login my account!
By Ashton Dotterer 1 year ago
Error code 2032
By Joseph Czajkowski 2 years ago
Having problems logging in give you my email and password but cannot login
By Jennifer Costa 2 years ago
I'm locked out of the moment of my account but also had the same problem of not getting all the money at once and spending a day or something also the app glitches a lot I could make it somebody late delivering if they're not paying attention
By Wendi Byther 2 years ago
I had $10 on my Dasher Direct card, and then got an auto deposit from DoorDash for $43. I then went and got $25 in gas, and then went to make another purchase of $20, but was declined. When I went to look, I suddenly had $0 in my account. Where is the rest of my money?
By Anna Thomas 2 years ago
Two separate transfers to my external account are lost somewhere. There is no hold on my external account, but the money is no longer in my dasher direct account.
By Amanda 2 years ago
I HAVE BEEN having problems with my direct account for 3to 4 months now and I Am not getting anywhere with dasher direct but getting hung up on that's it.i been with you all a year and work my ass off and even recked my truck while working for you all and you guys keep hanging up on me and AM NOT GETTING NO WHERE NO WHERE
By Marcus 2 years ago
When I enter my number to sign up for dasher direct I am not receiving the code
By Ashley Rhine 2 years ago
I am having major trouble with dasher direct app. I can log in but anything after logging in gives me error code 2032 and I have been calling support for almost three weeks with no answers or I get hung up on.
By Lance hall 2 years ago
DasherDirect has locked me out my account. I am not receiving emails from you guys
By Beatrice Mayzes 2 years ago
I'm locked out of my dasher direct app and have been for 2 weeks! I've called and called... emailed and nothing. I know yall can unlock it because support has told me.
- Penalties for declining offers
- Promised loyalty program not received
- Account hacked and money stolen
- Low pay averaging out to $8/hour
- Limited time to work on account
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Complete guide to troubleshoot DasherDirect By Payfare app on iOS and Android devices. Solve all DasherDirect By Payfare app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at payfare Inc., developers of DasherDirect By Payfare.
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Developer: DasherDirect
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Developer: Payfare Inc
E-Mail: [email protected]
Website: Visit Payfare Inc Website
Instant no-fee deposits: Your earnings payouts are processed automatically—and without a fee after every dash, via the DasherDirect app and Visa prepaid card. It provides Dashers with no-fee payouts after every dash, access to convenient banking functionality, and cash-back on gas, dining, groceries, travel and more. Access to banking: Core mobile banking functionality is available, alongside other financial benefits like bill payments, money transfers, deposits, ATM withdrawals, and more. The DasherDirect Business Prepaid Visa Card is issued by Stride Bank, N. A. , member FDIC, pursuant to a license by Visa U. S. A. Inc. DasherDirect is a prepaid debit and mobile banking app for US-based Dashers, powered by Payfare. Subject to eligibility; use of the card is governed by the DasherDirect Cardholder Agreement and Payfare Program Terms. Cash-back rewards: DasherDirect unlocks cash back rewards on gas, dining, travel and everyday purchases. Payouts from deliveries initiated after each dash; funds are typically available within an hour pending any delays. Reward categories and amounts subject to change without notice. No-fee transfers and no-fee and low-fee ATM withdrawals available.