My Straight Talk app not working? crashes or has problems?

My Straight Talk Status


I have a problem with My Straight Talk

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⚠️ Most reported problems ⚠️
Something else
75.9%

Login
17.2%

Crashes
6.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Straight Talk Problems 🔥

- Outdated features

- Lack of modern updates

- Poor coverage in some areas

- Long wait times

- Incompetent customer service

📋 22 Reported Issues:

G
George Kellerman 2024-02-03

App. Not showing data useage.

L
Lori S. 2023-09-19

When I try to simply open my My account app, I see the bright yellow(green) for 1)2 a second before it goes right BK to my app drawer. I have done the uninstl/instl move, force stop- check, paused the app-check, re-started my phone, etc. I am NOT going to Hard Reboot my phone for a ST app.

D
David Davis 2023-09-09

Never been able to log in. I’ve been with ST for years. Never been able to use my reward points. This last time I was told that I can’t use my existing email acc. So I’ll need to start all new no roll over of reward points. Well new iPhone 14 new email new password yep you guessed it. Still can’t log into my account and have all access to the functionality of my account “ there words in the ads “ lies and promises but they have no problem collecting but they don’t feel they have to provide the devices we are all paying for. They are crooks. I know drug dealers that are more honest than ST. Then having to talk to a chief in India I’m getting dizzy cuz of the round and round where it stops no body knows .

L
Laura Lefort 2023-08-03

Not able to login into my account, getting error notice,not a happy person right now !!!!!!!!!!

T
Tammy 2023-06-28

Can’t log in .. says failed..been on the phone with u guys serval times with y’all saying it’s taken care of which it isn’t…weird that u guys can’t send me a email to verify…but can get email letting me know of rewards & thanks me for getting app …but can’t log in 🤔😏…u guys need to get it together…I was also told when they merged with Verizon is when things went south…so I doubt we’ll ever b able to get into our app…so I’m removing mine…the last time that I had talked with someone I was told they would call my landline (2xs) haven’t received a call yet

T
Timmy Moody 2023-05-06

Won't let me login to my account

B
Brittnee Jacqueleen McEwen 2023-04-24

App won't let me log in. Fingerprint and password both say login failed. Can't share to Facebook to earn points.

D
Donald Ray Smith 2022-09-19

I need to register my phone in the house 865 210 6820

C
Candida Cleek 2022-09-01

I’m not receiving the rewards I been earning. Also when I try to watch the video it says I can’t receive any points and when I try to social sharing it says I can’t receive any points!!!

R
Ronnie 2022-07-24

Cannot log in to my account. Keeps prompting me to select continue.

R
Robert Daehler 2022-07-07

Every month it won’t let me login it says locked incident if #iam almost ready to change carrier s but I love straight talk

J
Judy Brem 2022-07-02

Can not log in keeps saying sorry something went wrong, response failure. It's been this way for months now .I used to be able to get on it with no problem and now can't do it

E
Earl Winebarger 2022-06-28

Our straighttalk with the International app loaded then Global credits added worked fine until we loaded more credits 4 days ago. When we loaded the new credits the International app stopped working. I have called three times and each time was told someone would get back to me. I chatted with a tech for an hour before he gave up and told me he needed to get a International calling tech to get in touch with me.

E
Elaine Cheatwood 2022-06-22

Cannot log into my account on my cell phone,keep getting message "Sorry,Something went wrong,Response Failure...I've been trying for 3 weeks,never had a problem before until June 2nd,2022 when I refilled my service and now I can not log into my account...it's funny I can log into it on my Laptop but not on my Cell phone...I want this issue fixed before my next service date..Thank You

J
John Stull 2022-06-21

Unable to log into app, receive response failure.

L
Larry 2022-06-20

The straight talk my account app will not let me log in to my account and keeps giving me error messages. I tried to reinstall the app but get the same issue of not letting me log in to my account.

M
Mary Cowdrey 2022-06-04

App won't let me log in

B
Barbara Wilson 2022-06-03

Trying to log into account to make sure I am not enrolled in auto pay

D
Dayna M Rhoads 2022-06-01

Can't access my account on the app

L
Linda Elmore 2022-06-01

app won't log me in

D
Donald Alspaugh 2022-05-25

My account is no longer available. I need to discontinue service on phone # (870)312-4715. Would appreciate your help. Thank you.

J
Jaime Lee 2022-05-19

i cannot access anything once in my account, it tells me to call customer service

Showing 1-22 of 22 reported issues:

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‼️ Outages Happening Right Now

  • Apr 13, 2025, 07:40 PM

    a user from Cedar Hill, United States reported problems with My Straight Talk : Login

  • Mar 06, 2025, 03:20 PM

    a user from Dallas, United States reported problems with My Straight Talk : Crashes

  • Mar 05, 2025, 11:34 PM

    a user from Atlanta, United States reported problems with My Straight Talk : Crashes

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