Onion Browser app not working? crashes or has problems?

Onion Browser Status

Last Updated on 2026-05-19 by Mike Tigas

I have a problem with Onion Browser

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3 User reports:
App has problems

User reports 3

3 Problems reported in the last 24 hours

Most reported problems

Something else

50.0%

Not working

33.3%

Connection

16.7%

📋 3 Reported Issues:

Иван 2025-05-27

черный экран при запуске Ч

Иван 2025-05-27

ерный экран при запуске Ч

Daniel Sungail 2022-05-18

Onion vanished after installation of Windows 11. Microsoft Edge will not run the update or reinstall programs.

Showing 1-3 of 3 reported issues:

Have a Problem with Onion Browser? Report Issue

Common Onion Browser Problems & Solutions. Troubleshooting Guide

Table of Contents:

Onion Browser iPhone Issues and Solutions

Onion Browser iOS app crashes, not working, errors
Onion Browser iOS app network issues
Onion Browser on iOS has black/white screen

Onion Browser Android App Issues and Solutions

Onion Browser has errors/crashing/not working
Onion Browser server network connectivity issues
Onion Browser has black screen

⚠️ Troubleshoot | Fix Now in One Click

Onion Browser iPhone Issues and Solutions

How to fix Onion Browser app crashes or not working on Iphone (iOS):

Close and restart the Onion Browser app on iPhone
Update Onion Browser app to the Latest Version for iOS
Uninstall and reinstall Onion Browser iPhone app
Update your iPhone to the latest iOS version

Fix Onion Browser on iPhone unable to connect to server/internet connection issues::

To resolve Onion Browser network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Onion Browser Android App Issues and Solutions

Fix Onion Browser not working on Android, crashes, errors or is unresponsive:

Force Stop the Onion Browser App
1. On android, goto Settings » Onion Browser » click [Force Stop]

Update Onion Browser to the latest version on PlayStore

Clear Onion Browser App Cache and Data:
1. On android, goto Settings » Apps » Onion Browser » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Onion Browser.

Fix Onion Browser unable to contact server/ Onion Browser internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Onion Browser » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Onion Browser » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Onion Browser

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Tor Browser Website

Privacy Policy: https://support.torproject.org/faq/faq-1/

Developer: The Tor Project

‼️ Outages Happening Right Now

Dec 12, 2025, 12:28 PM
a Linux user from Dronten, Netherlands reported problems with Onion Browser : Not working
Nov 05, 2025, 08:17 PM
a AndroidOS user from Berlin, Germany reported problems with Onion Browser : Connection
Aug 08, 2025, 07:33 AM
a Windows user from Magdeburg, Germany reported problems with Onion Browser : Not working
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