Cenlar app not working? crashes or has problems?

Cenlar Status

Last Updated on 2024-11-10 by Cenlar

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Summary of Cenlar Problems 😠👌🔥

- Lack of confirmation number after making a payment

- Inability to download files from the Documents page on some devices

- Confusing circle graph that shows the number of payments remaining

- Bug in the app that prevents users from making only principle payments

- Not very intuitive when it comes to locating information such as escrow balance and last year taxes.

Have a Problem with Cenlar Mobile™? Report Issue

Common Cenlar Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cenlar app on iOS and Android devices. Solve all Cenlar app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cenlar iPhone Issues and Solutions

Cenlar iOS app crashes, not working, errors
Cenlar iOS app network issues
Cenlar on iOS has black/white screen

Cenlar Android App Issues and Solutions

Cenlar has errors/crashing/not working
Cenlar server network connectivity issues
Cenlar has black screen

Cenlar iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cenlar app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cenlar app crashes or not working on Iphone (iOS):

Close and restart the Cenlar app on iPhone
Update Cenlar app to the Latest Version for iOS
Uninstall and reinstall Cenlar iPhone app
Update your iPhone to the latest iOS version

Fix Cenlar on iPhone unable to connect to server/internet connection issues::

To resolve Cenlar network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cenlar black/white screen (blank screen) on iPhone:

Follow the Cenlar iOS app troubleshooting guide Here →

Cenlar Android App Issues and Solutions

Fix Cenlar not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cenlar app issues:

Force Stop the Cenlar App
1. On android, goto "Settings" » click Cenlar app. » click "Force Stop".

Update Cenlar to the latest version on PlayStore

Clear Cenlar App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cenlar app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cenlar.

Fix Cenlar unable to contact server/ Cenlar internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cenlar » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cenlar » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cenlar on android.

Solve Cenlar black/white screens issue on Android:

Follow the Cenlar android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cenlar, developers of Cenlar.

About this app

Easily make a payment, check account balance, see when taxes were paid, view a statement or sign up for automatic payments. Introducing this app Mobile™, a convenient and secure way to manage your home loan right from your phone. Plus, use our calculators to determine how to save interest and pay off your mortgage sooner.