Are you having issues? Select the issue you are having below and provide feedback to VASA Fitness.
- Difficult to login
- Unclear registration process
- Unhelpful online help service
- Charged for cancelling membership
I tried to sign up for a membership online before the promotion ends and the site crashes evertime I hit submit.
I accidentally signed up with the wrong email and that email is no longer working so I am unable reset my password or sign in
I cant see or view class schedule.
Class schedule and calendar in app will not work. It will crash the app every time I've clinked on these icons in the app. I have re-download the app many times as well as cleared cache and force stopped.
Class schedule won't open on app
Can't view class schedule evething else works did force stop cleared data etc no luck just closes out every time I wanna go to schedule
Can't view class schedule evething else works did force stop cleared data etc no luck just closes out every time I wanna go to schedule
App immediately closes on iPhone. iOS updated, reinstalled, restarted phone, no luck
Every time I open the app it immediately crashes and closes. Same behavior is seen after several reboots, uninstalling/reinstalling app, and installing latest iOS patch
App crashes on iphone even after phone is restarted and app is reinstalled.
Freeze/Cancel button is not working. The app crashes immediately when this button is pressed.
I cannot view the gym class schedule. "Can't talk to the server right now" message has been showing up for weeks.
App says it cant connect to the servers so I cant cancel my membership there (as I'm told that is the only way to do it is through the app and not in person). I've uninstalled the app and reinstalled multiple times on two different phones.. seems like the IT department isn't doing their job.
I am not able to view/enroll on group fitness classes or kidcare. It says system error message "sorry the app can't talk to the servers right now. Please check your internet connection and try again." Help!
I have a android and it won't let me download the app!
App does not work Keep getting a message that email is not a valid email.
I am not able to view/enroll on group fitness classes. It says system error message "sorry the app can't talk to the serverS right now. Please check your internet connection and try again." My internet connection is fine. I've restarted my phone too to see if this helps. I'm able to see other stuff in the app
I can't access my gym barcode on my phone . I signed up online and can't upload my picture either the app keeps failing saying no servers available.
The app won't connect to the servers and I can't access my membership card. I started my membership online and therefore do not have a physical membership card. Also when I select the class schedule button, "no classes found, there are no classes offered today" which I get on any day I select.
Most of the times I go to use my app, it won't let me log in or open up my bar code. Please help.
The app, once again, won't connect to the servers and I can't access my membership card. I wasn't given a physical membership card. I use a screenshot from the app to enter the gym.
Complete guide to troubleshoot VASA Fitness app on iOS and Android devices. Solve all VASA Fitness app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VASA Fitness, developers of VASA Fitness.
Check into your gym with your phone, view and book classes and KidCare from home with a few taps, and manage your account. The VASA Fitness app provides every feature you need to have the perfect VASA gym experience. We are continually working to update VASAFitness to create the best experience for you. • Use VASAFitness to easily and quickly access your member barcode and check into your VASA gym fast. • View your own personal calendar inside VASAFitness . • Search the gym schedule for classes and KidCare. • Book KidCare appointments in advance to guarantee your spot! • Make Changes to your account including upgrades. • View your home gym or any gym location details.