Peloton app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Crashes
37.8%

Not working
21.6%

Something else
13.5%

Connection
10.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Peloton Problems 😠👌🔥

- HR does not work regularly with the app

- Difficult to cancel trial subscription

- Peloton continues to collect money from users for multiple individual subscriptions

  5 Reported Issues: 😵🆘🛟🚨📢

Mark Hahn
2023-05-22

Peleton classes are not preloading. I hit the button a second time and it asks if I want to cancel. Never progresses. Has worked in past. Do I lose data if I delete, re-install and sign in?

Konnie Hermesmeyer
2023-04-26

App not working properly. Home page does not load and it keeps connecting/disconnecting from watch. In addition the Just Workout function errors out.

Brett Berens
2023-02-11

Peloton app crashes when trying to open certain workout class detail pages (opening a selected workout from the main Workouts page). Some open, some crash the app. Workouts are in the Outdoor, Walking, and Running sections. The ones that crash the app are repeatable - i.e. they will crash the app again if another attempt to open is made following restarting the app. Several attempts to update app, app closing and restarting, as well as cycling the mobile phone charger have been attempted. Another member (spouse) does not have this issue with these workouts on her mobile device (iPhone 11). My device details: iPhone 14 Pro Max iOS version 16.3 Peloton App v15.48.0 (590321) Thank you, Brett Berens

Christopher Walters
2022-12-03

For the last 2 weeks I can't run the peloton app on my phone(Samsung galaxy s21 ultra) it crashes either as soon as it opens or 10 seconds later

Marc
2022-05-12

When using the Total Strength “Program,” app keeps week 2,3, and 4 locked and indicates that week 1 must be completed in order to access next workout but week 1 has been completed.

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About this app

VARIETY TO STAY INSPIRED: Get the mix of cardio and strength you need to hit your fitness goals, at any skill level. this app WATCH APP: Get pace and distance metrics for indoor runs, heart rate tracking for each class and easy access to metrics during your iPhone workouts.  Get the workouts you need to meet your personal fitness goals, including strength, indoor and outdoor running, cycling, yoga, HIIT, meditation and more via your iPhone or iPad.  Named the “Netflix of the workout world” by Forbes Magazine, this app gives you access to motivating classes no matter your fitness goals.  HEART RATE MONITOR & CADENCE SENSOR SUPPORT: Connect your Bluetooth-enabled heart rate monitor and/or cadence sensor to view your live metrics in class.  CHALLENGES: Track your progress and hit your fitness goals with our monthly Challenges designed to keep you motivated and incorporate variety into your fitness routine.  Transform your fitness routine at home or on-the-go with thousands of live and on-demand classes taught by one of our 30+ world-class instructors who encourage you along the way.  WORLD-CLASS INSTRUCTORS: Get motivation from our instructor team, bringing unique teaching styles and killer playlists to every class to motivate you to get the most from your workout.  GPS support delivers key running metrics (running maps, pace, splits and elevation) for outdoor workouts.  Use any equipment you have, or none at all, to turn any space into your private fitness studio with our motivating instructors and killer music. - New to this app?  Download Peloton and get started with a free trial to access thousands of this app classes from any device.  Plus stream your workouts to your TV with our Apple TV app, or via AirPlay or Chromecast to easily follow along from the biggest screen in your home.  The membership will automatically renew at $12. 99/mo (exclusive of taxes) unless auto-renew is turned off at least 24-hours before the end of the current period.  Send and receive encouragement with High Fives, and find your community through Tags and follow your friends to view their progress.  Download the this app App and get the thrill of a live workout class in the comfort of your own home.  APPLE HEALTH INTEGRATION: Sync your workouts to Health App to see a picture of your daily activity.  GUIDED PROGRAMS: Designed to help you reach your next goal, this app instructors have created training programs from 4 to 18 weeks long.