Peloton app not working? crashes or has problems?

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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
55.6%

Connection
11.1%

Login
11.1%

Not working
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Peloton Problems 🔥

- HR does not work regularly with the app

- Difficult to cancel trial subscription

- Peloton continues to collect money from users for multiple individual subscriptions

📋 5 Reported Issues:

M
Mark Hahn 2023-05-22

Peleton classes are not preloading. I hit the button a second time and it asks if I want to cancel. Never progresses. Has worked in past. Do I lose data if I delete, re-install and sign in?

K
Konnie Hermesmeyer 2023-04-26

App not working properly. Home page does not load and it keeps connecting/disconnecting from watch. In addition the Just Workout function errors out.

B
Brett Berens 2023-02-11

Peloton app crashes when trying to open certain workout class detail pages (opening a selected workout from the main Workouts page). Some open, some crash the app. Workouts are in the Outdoor, Walking, and Running sections. The ones that crash the app are repeatable - i.e. they will crash the app again if another attempt to open is made following restarting the app. Several attempts to update app, app closing and restarting, as well as cycling the mobile phone charger have been attempted. Another member (spouse) does not have this issue with these workouts on her mobile device (iPhone 11). My device details: iPhone 14 Pro Max iOS version 16.3 Peloton App v15.48.0 (590321) Thank you, Brett Berens

C
Christopher Walters 2022-12-03

For the last 2 weeks I can't run the peloton app on my phone(Samsung galaxy s21 ultra) it crashes either as soon as it opens or 10 seconds later

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M
Marc 2022-05-12

When using the Total Strength “Program,” app keeps week 2,3, and 4 locked and indicates that week 1 must be completed in order to access next workout but week 1 has been completed.

Showing 1-5 of 5 reported issues:

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Common Peloton Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Peloton iPhone Issues and Solutions

  2. Peloton Android App Issues and Solutions


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