Fitbit Status
Are you having issues? Select the issue you are having below and provide feedback to Fitbit.
problems reported in the last 24 hours
Summary of Fitbit Problems 😠👌🔥
- App and devices are glitchy
- Devices don't last long
- Data from previous days disappears
- Active zones are discouraging to working out
16 Reported Issues: 😵🆘🛟🚨📢
I have and Iphone 14 plus. When I try to open the app it opens for a second then closes. I have tried restarting phone and watch. I have also looked for updates. How do I fix this?
My charge 5 won’t sync and the app closes as soon as it’s opened. The iphone cannot find the charge 5 to connect to blue tooth. This morning the charge 5 showed 100% charge, but did not clear yesterday’s steps. I cleared personal data from the charge 5 and deleted and redownloaded the app. Now the app won’t stay open at all, and the charge 5 showed 7% battery.
Fitbit app keeps clashing
Fitbit app doesn’t open. I open it and it crashes after a split second. Problem started this evening. Have tried deleting and reinstalling. Doesn’t work. Am on iPhone 14.
Sice yesterday Fitbit app on iPhone flashes for a second and then crashes.
App on phone flashes for a second then crashes
App on phone flashes for a second then goes off
Fit it app not showing steps zone minutes, floors and miles
Fitbit charge will not sync to app. Updated phone and app, deleted app, reset network on my phone, hard reset phone, shut off wifi, did it all 100 times. Still won’t sync
Cannot get fitbit charge 5 steps to sync on UHC renew rewards. I have deleted fitbit and UHC mobile apps from Iphone and reinstalled. Nothing helps. Please advise. PS spent an hour on phone with UHC rep who tried to assist., spent 45 minutes with fitbit rep. Nothing works !!
When I open the app, it opens for a second, then immediately closes. Using iPhone 11, fully up to date and app version 3.62 (updated 29/6/22).
When I try to open the app, it flashes for a moment then immediately closes.
Fir bit app stopped opening on my phone it flashes on for a second The issue began yesterday
fitbit app stopped opening. Checked my stats on it last night, but this morning after my walk, the app won't open and just keeps returning to Home page on iphone 12. Tried: * turning phone off, then on * tried closing all open apps * deleting a bunch of pictures/files/emails * tried deleting fitbit app and re-installing * deleted fitbit app, turned off phone, turned phone back on, re-installed fitbit app please advise
Today my Fitbit app won’t open, just goes back to my home app screen. So far I’ve powered my iPhone off and back on. That didn’t help it.
I cannot sync my iphone to my fitbit charge 4. When I go to my account I am sent to "set up my device". "Set up my device": I follow the instructions until "found it", "connecting", "something went wrong, abort, retry". I do not use bluetooth.
Have a Problem with Fitbit: Health & Fitness? Report Issue
Common Fitbit Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Fitbit app on iOS and Android devices. Solve all Fitbit app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fitbit, Inc., developers of Fitbit.
The this app app makes it easy to connect with friends, start activity challenges, read educational articles, get expert advice and share your journey with an uplifting community. - Monthly and annual plans available that include habit-forming programs, audio & video workouts, and advanced insights. - Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. - Payment will be charged to your iTunes Account when or shortly after your trial or subscription expires, if applicable. Upon payment, users can see the cost of renewal in their emailed receipt or iTunes order history. - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. - this app Terms of Service: app. - this app Privacy Policy: app. Start a 90-day trial of this app Premium for personalized guidance, customized health programs, mindfulness content and 240+ video workouts you can do at home. In Fitbit , find valuable data like resting heart rate trends, time spent in heart rate zones during workouts and a cardio fitness score. SLEEP BETTER: Discover how long and how well you’re sleeping, then improve your nightly routine with this app’s innovative sleep tools—including a nightly Sleep Score, sleep goal setting, bedtime reminders and graphs that show your time in light, deep and REM sleep. Plus, start a 90-day trial of this app Premium to unlock 240+ workouts from popular brands like barre3, Daily Burn, and POPSUGAR. TRACK HEART RATE: Understand your overall health by using your watch or tracker to record your heart rate 24/7. Or, get a this app tracker or smartwatch to see how your activity, workouts, sleep, nutrition and stress all fit together. EAT SMARTER: Keep your nutrition in check with easy-to-use tools to set goals, log food and water, track calories in and out and see if you’re getting enough protein, fat and carbs. WORK OUT FROM HOME: Access free video and audio workouts that you can do on your time, right from your living room. Use mindfulness to start your day a better way, find moments of calm and set intentions with meditation or get help falling asleep with stories and relaxing sounds. Or pair with a this app tracker or smartwatch to see all-day stats like steps, distance, calories burned, floors climbed and active minutes. JOIN A COMMUNITY: Find the support and encouragement you need to get inspired, stay accountable and keep things fun. For more personalized programs to help you reach weight and nutrition goals, try this app Premium. Use the this app app on its own to join our community, track basic stats, and stay motivated on your journey. MANAGE STRESS: Listen to free audio tracks to lessen your stress and improve your mood.
