GM Financial app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
33.3%

Login
22.2%

Not working
22.2%

Payments
13.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of GM Financial Problems 😠👌🔥

- No option to put in credit card or debit card

- Unable to open the app after last update

- Unable to use “Contact us” messaging feature to apply extra payments to principal

- App crashes every time I try to log in

- Icon in the app continuously pops up requesting me to update after already doing so

- Virtual assistant, Nanci, is useless

  12 Reported Issues: 😵🆘🛟🚨📢

Danny
2023-09-15

Been over a month gm financial app not working I dunno how you expect me to pay you otherwise, fix your shit, I have the latest update, the problem is on your end dammit fix your shit

Erika McConnell
2023-07-21

I tried to logon as I always do, it won’t let me and I even tried calling and I can’t get through, not even a ring just silence. I need to see my account ~ HELP?????? I deleted app and reinstalled, I tried to choose forgot password and I got an error!! What’s going on?????? HELP PLEASE!

Linda Phelps
2023-05-06

Trying to access my registered acct, you keep sending code, i enter code it doesnt work

Jason Lloyd
2023-01-20

Can’t log in for over a month. Always says it down. I just want to give you money GM. That’s a good thing!!

Esmeralda
2022-09-21

Customer service number not working. App not working. What is going on GM

Chelsea Jarvis
2022-09-21

Hi! I need to make my car payment by the 28th and the app won’t let me login, even after I updated it in the App Store. When I try to login it tells me “unexpected error, try again later” My password and email are both correct. Plus I tried on the website itself, still same result. Help!

George Flathers
2022-08-15

Ap keeps saying unexpected error try later. Trying to make payment

Jason Quinn
2022-08-12

App not working I need to pay car payment

Melissa Hernandez
2022-08-06

I am not able to log into my account to make a payment. I can't get anyone on customer service either. Error message says: an unexpected error has occurred, try again later. I been trying for days now.

Joseph King
2022-07-28

The app won't let me log in to it. It says there's a system error. I can't get anyone from customer support on the phone either.

Martin Mondoker
2022-06-11

Unable to make payment app not working Says testing can't log in

Susan
2022-04-26

I am a new customer trying to finish a account sign up. Both web version and android app freezes when I click FINISH..Ive reinstalled, used a browser and rebooted my phone. Nothing clears the issue the finish button is as far as I ever get.

Showing 1-12 of 12

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Developer: GM Financial


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Developer: Ingenium Education 2

E-Mail: [email protected]

Website: 🌍 Visit G M Financial Website



About this app

If you need help with GM Financial mobile, please message our Customer Experience team in GMFinancial , or through MyAccount on the web at this app. com/MyAccount.  Wherever your journey takes you, you have the tools you need to make payments, update information and keep your Chevrolet, Buick, GMC or Cadillac vehicle account on track.  The GM Financial mobile app gives you convenient and secure access to your GMF account anytime, anywhere.  GMFinancial does not support rooted devices.  Updates to GMFinancial may automatically add additional capabilities.  You can disable access for these permissions in Settings.  You can also message us through Facebook at Facebook. com/this app or Twitter at Twitter. com/this app.