Are you having issues? Select the issue you are having below and provide feedback to Optum Financial.
- Bug where session freezes when trying to confirm submission
- Error message when uploading documents
- No notification about check of fund after closing account
I am trying to upload documents on the Optum Financial App. The Add Documents button is active but will not do anything when I click on it so I am unable to upload my documents. I have a Samsung Galaxy 21+.
Trying to pay a provider, I cannot get past uploading supporting docs on the app, says error or server error and deletes everything. Have tried deleting the app and reinstalling as I was told to do by your online chat person. That did not work. Any advise? Thanks!
Just did an update on the app. Won’t even open now. It looks like it tries to open for a second then doesn’t. This is the first time I’ve had issues with the app.
I downloaded the app but it doesn't even start up. After I click on it, it seems like something will come up for a split second but then I see the home screen again. I have iphone 13.
Complete guide to troubleshoot Optum Financial app on iOS and Android devices. Solve all Optum Financial app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ConnectYourCare, LLC, developers of Optum Financial.
Optum Financial is advancing the way account holders save and pay for care, connecting the worlds of health and finance in ways that no one else can. Designed with unique features like receipt capture and e-sign dependent care certification, you can easily manage account details, access transaction history and view balances - giving you maximum control over you accounts and healthcare finances. Managing and paying for eligible health care expenses on the go has never been easier with the Optum Financial mobile app. You will need to have an Optum Financial or ConnectYourCare health account to use OptumFinancial. Optum Financial is the #1 ranked health accounts administrator with over $17. 7B in customer assets under management. If you are an Optum Financial or ConnectYourCare customer and need to update your account credentials, please visit app. com. By developing proprietary technology and applying advanced analytics in new ways, Optum Financial helps reduce costs while helping people make better health decisions– creating a better health care experience for our customers.