Go Smart app not working? crashes or has problems?

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Last Updated on 2024-03-29 by chengkun cang

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60 User reports:
App has problems

User reports 60

⚠️ Most reported problems ⚠️

Crashes

76.7%

Not working

11.7%

Connection

6.7%

3.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Go Smart Problems 😠👌🔥

- Some users have reported issues with scheduled on/off timers after updating to iOS 15.0.2

- Manual timers sometimes do not work

- Changing WiFi password can cause issues with the app and support may not be helpful in resolving the problem.

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Common Go Smart Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Go Smart app on iOS and Android devices. Solve all Go Smart app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Go Smart iPhone Issues and Solutions

Go Smart iOS app crashes, not working, errors
Go Smart iOS app network issues
Go Smart on iOS has black/white screen

Go Smart Android App Issues and Solutions

Go Smart has errors/crashing/not working
Go Smart server network connectivity issues
Go Smart has black screen

Go Smart iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Go Smart app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Go Smart app crashes or not working on Iphone (iOS):

Close and restart the Go Smart app on iPhone
Update Go Smart app to the Latest Version for iOS
Uninstall and reinstall Go Smart iPhone app
Update your iPhone to the latest iOS version

Fix Go Smart on iPhone unable to connect to server/internet connection issues::

To resolve Go Smart network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Go Smart black/white screen (blank screen) on iPhone:

Follow the Go Smart iOS app troubleshooting guide Here →

Go Smart Android App Issues and Solutions

Fix Go Smart not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Go Smart app issues:

Force Stop the Go Smart App
1. On android, goto "Settings" » click Go Smart app. » click "Force Stop".

Update Go Smart to the latest version on PlayStore

Clear Go Smart App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Go Smart app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Go Smart.

Fix Go Smart unable to contact server/ Go Smart internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Go Smart » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Go Smart » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Go Smart on android.

Solve Go Smart black/white screens issue on Android:

Follow the Go Smart android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at chengkun cang, developers of Go Smart.

About this app

Introducing Go Smart, LED lighting control, right at your fingertips. GoSmart can not only control all the lighting devices’ color temperature and brightness, but also manage different lighting groups in different areas, making your life more intelligent.