Are you having issues? Select the issue you are having below and provide feedback to SmartHub.
- Can only use email address as user name
- Does not do two most important things
It keeps saying error and will not proceed
The Smarthub iPhone app is not lettimg me see the electric usage, it only shows water on the usage page - the electric meter is not listed. Worked a month ago, & I updated the app to see if that helped (no change) & I also cleared the cache. On the Home screen I can choose the electric meter, but not on the usage page. iOS 15.3, SmrtHub V 3.13
Complete guide to troubleshoot SmartHub app on iOS and Android devices. Solve all SmartHub app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Information Solutions Cooperative, developers of SmartHub.
Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. Quickly view your current account balance and due date, manage recurring payments and modify payment methods. Maintain passwords, troubleshoot issues, create and control guest networks, limit access to connected devices, create rules with parental controls and check internet speed. Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Displays service interruption and outage information. this app provides utility and telecommunications customers account management at their fingertips. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported. You can also view bill history including PDF versions of paper bills directly on your mobile device. View energy usage graphs to identify high usage trends. You can also report an outage directly to your service provider. Easily contact your service provider by email or phone. Displays facility and payment dropbox locations on a map interface. Navigate graphs quickly using an intuitive gesture based interface. Easily manage your WiFi network and connected devices. Make a payment now or schedule it for a future date. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.