Are you having issues? Select the issue you are having below and provide feedback to CamHi.
- Extremely slow to initiate service
- Can't set timer for alarm
- Notifications are spammy
- Image observed on iPad is distorted
- Forcing location privileges on phone
Recorded files not playing on some cameras
App keeps closing when I try to add camera. Happens on camhi and camhi pro app. Cannot add cameras at all Pixel 6.
CamHi voice/sound is not audible on the app.
App stopped connecting to camhi. Receive a 'device not found' when trying to re-connect or re-install the app.
I cannot get the Camhipro app to install on my phone. What's up with that?
Camhi will not show motion light.
Anyone get the problem fixed of the app not seeing the cameras? If so, what is the fix?
My cameras keep disappearing every time I close the app they have been working fine for well over a year, I have keep reinstalling them every time, they are working because I can then see the recording but this is very frustrating please help!
Hi there, having a problem with the camhipro app not saving cameras. Been working fine for over a year and got up this morning and the cameras are gone. I added them again and as soon as I go out of the app it deletes them. My wife has the app and hers is working fine.
where can i find the uid number . i recently change my router and password. this is not a password problem. i.m trying to reconnect my camhi. txs
how to move to a new dice
Camhi not working on my samsung m21. When trying to add camera it's turn shutdown
Cam Hi worked fine until 2 days ago. The camera shows and connects, but when I want to see he video it says: Failed to open video. I can see the video on my PC but not on camhi. I rebooted my android and reinstalled cam Hi still the same issue
Both my camhi cameras keeps saying SD card not installed even though it is. Can this he fixed by trouble shooting or do I need to exchange them?
CamHi on Galaxy Halo J7. FTP not working. It used to work but not anymore. No matter what I try, TEST FTP SETTINGS always fails.
One of 3 of my cameras will not connect at least once a week on app. Wifi and internet working properly.
I recently changed my xfinity account to my daughters wifi. Now all my CamHi outdoor cameras will not go online? I was hoping it would be an easy switch to a new wifi accout. How do I fic this ?
movie flashes at night.Red lights flash.
Device not found message is showing when I try to connect the cameras.this is very furstrating
When I open the app for my cameras, as soon as the camera's go online it jumps right back off again.
in night mode image blinks (red lights around the lens turn on and off continuously.
Transfer CamHi to new Samsung S22 Ultra, no longer working. Uninstall and re-install it kept saying wrong pass word.
Keep getting wrong password message. Worked fine for a year. Now all four cameras won’t work on my iPad. All happened when the app was updated.Tried resetting cameras, tried changing password. No luck. All AnRan ptz cameras. All useless now.
My CamHi app stopped connecting to my cameras on my android phone. Samsung G8 I uninstalled & reinstalled the software. I restart my phone all 4 cameras will show online then is goes back to connecting..,.. I am able to access & view all 4 cameras on my laptop.
My CamHi is suddenly stopped connecting to camera - I tried resetting the camera , tried multiple times to reconnect. All my 3 cameras stopped connecting. Error is no device found. It’s very frustrating- what is the issue ?, how to fix it ???
I can no longer set up emails to forward alerts to, every time I set up my email Test Fails, all setting are correct ,port #,SMTP Secure connection, username ,receiving /shipping add, . I'm using Samsung email have for years, I also tried Yahoo, and MSN no luck on any of them,
My photo notification emails are not coming through to my Gmail, they all of a sudden stopped. Test function on the app comes up as failed, I haven't changed any settings. My friend also has this same issue with their camera and gmail
Gmail has blocked 3rd party access. I have 7 cameras that can’t use the gmail account I created for them. What do I do? Is there a fix for this?
Camhi app is not opening in my android phone.
Complete guide to troubleshoot CamHi app on iOS and Android devices. Solve all CamHi app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Qi Zhao, developers of CamHi.
E-Mail: [email protected]
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Developer: franck