Are you having issues? Select the issue you are having below and provide feedback to Genesis Intelligent Assistant.
- Nonstop errors
- Takes several minutes from the time you issue a command through the app before it registers to the vehicle
- Fails 15-20% of the time
- Costs $300 a year for all of the services
The application opens on my iPad very briefly in portrait mode then closes and switches screen back to landscape. If I click on the home button twice it shows the application is still active
Complete guide to troubleshoot Genesis Intelligent Assistant app on iOS and Android devices. Solve all Genesis Intelligent Assistant app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hyundai Motor America, developers of Genesis Intelligent Assistant.
Contact e-Mail: [email protected]
Genesis Intelligent Assistant allows you to access features on your Genesis vehicle remotely from anywhere. Use voice command or Smartwatch menu to access select features. Genesis app also supports Apple Watch features. Start your vehicle, lock or unlock your doors and more. For technical assistance contact: AppsTeam@hmausa. As a security measure to protect your account, GenesisIntelligentAssistant is not supported on jailbroken devices.