Genesis Intelligent Assistant app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
33.3%

Crashes
25.0%

Not working
25.0%

Login
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Genesis Intelligent Assistant Problems 😠👌🔥

- Nonstop errors

- Takes several minutes from the time you issue a command through the app before it registers to the vehicle

- Fails 15-20% of the time

- Costs $300 a year for all of the services

  1 Reported Issues: 😵🆘🛟🚨📢

Gary Erickson
2023-02-04

The application opens on my iPad very briefly in portrait mode then closes and switches screen back to landscape. If I click on the home button twice it shows the application is still active

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Common Genesis Intelligent Assistant Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hyundai Motor America, developers of Genesis Intelligent Assistant.


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Contact e-Mail: [email protected]




About this app

Genesis Intelligent Assistant allows you to access features on your Genesis vehicle remotely from anywhere.  Use voice command or Smartwatch menu to access select features.  Genesis app also supports Apple Watch features.  Start your vehicle, lock or unlock your doors and more.  For technical assistance contact: AppsTeam@hmausa.  As a security measure to protect your account, GenesisIntelligentAssistant is not supported on jailbroken devices.