Genesis Intelligent Assistant app not working? crashes or has problems?

Genesis Intelligent Assistant Status


I have a problem with Genesis Intelligent Assistant

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⚠️ Most reported problems ⚠️
Crashes
37.5%

Connection
25.0%

Not working
25.0%

Something else
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Genesis Intelligent Assistant Problems 🔥

- Nonstop errors

- Takes several minutes from the time you issue a command through the app before it registers to the vehicle

- Fails 15-20% of the time

- Costs $300 a year for all of the services

📋 1 Reported Issues:

G
Gary Erickson 2023-02-04

The application opens on my iPad very briefly in portrait mode then closes and switches screen back to landscape. If I click on the home button twice it shows the application is still active

Showing 1-1 of 1 reported issues:

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  Contact Support

Verified email  

Contact e-Mail: AppsTeam@hmausa.com


Verified email ✔✔

E-Mail: appsteam@hmausa.com

Website: 🌍 Visit Genesis Intelligent Assistant Website

Privacy Policy: https://www.genesis.com/us/en/privacy-policy.html

Developer: Hyundai Motor America




‼️ Outages Happening Right Now

  • Apr 09, 2025, 12:26 PM

    a user from Asheville, United States reported problems with Genesis Intelligent Assistant : Crashes

  • Feb 14, 2025, 11:08 AM

    a user from Milwaukee, United States reported problems with Genesis Intelligent Assistant : Not working

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