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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Login
42.9%

Something else
42.9%

Screen
14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of PENNYMAC Problems 🔥

- Previous review was pulled

- Error issue

- Bad customer engagement

- Bad copy

- Useless phone service

- Garbage website

📋 3 Reported Issues:

J
John Bailey 2023-10-09

App not working after update on Google playstore.

R
Rita Clark 2022-10-14

I have tried to sign in to my mortgage account several times changed password . Why is this site so complicated and does not work period? Keeps sending me back to sign in . Have to put in info get a verification number and still cant sign in Most useless site on the planet! I should be able to put in my loan # last 4 date of birth and get signed in it keeps wanting me to read the agreements! Can you help with this or not ? I dont have time to fool around i need to get to my mortgage site!!!

D
David Smith 2022-04-30

I was in the hospital with covid and complications from covid. Jan 23, 2022 I was life flighted out of Ketchikan AK to Anchorage AK, 775 miles away and no cell phone. I had large blood clots in my heart and lungs. I was in critical condition. So, after heart surgery I have lost part of my right lung. Now I was 30 days late JAN and FEB with my house payment. As my wife tried to figure out our finances. While we were over 700 miles apart. Penny Mac was not understanding at all and would not remove negative remarks from my credit report. All of my other creditors helped me out by removing the negative reports on my credit record. PennyMac is the only negative remarks on my credit record. My credit score is over 750 right now. They are not understanding at all. Even with proof. I'm a 100% P&T disabled veteran. I currently live in a three-story house, and now I am unable to get a loan for a home, that does not have stairs and the other ADA things I need, because of the remarks from Penny Mac. I have to wait a year to move, no one will give me a loan until then. Here in Ketchikan AK, there are very few medical facilities to meet my medical needs.

Showing 1-3 of 3 reported issues:

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Common PENNYMAC Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. PENNYMAC iPhone Issues and Solutions

  2. PENNYMAC Android App Issues and Solutions


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Verified email ✔✔

E-Mail: mobileappdeveloper@pnmac.com

Website: 🌍 Visit PENNYMAC Website

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Developer: PennyMac Loan Services, LLC




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