PetPro Connect app not working? crashes or has problems?

PetPro Connect Status

Published by Boehringer Ingelheim Pharma GmbH & Co.KG

The PetProConnect™ app enables pet owners to connect like never before with
their vet through their smartphone. Your pet's past, present, and future is
right here.

I have a problem with PetPro Connect

Are you having issues? Select the issue you are having below and provide feedback to PetPro Connect.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about PetPro Connect app

-Bubbles was misdiagnosed at a different vet.

-The vet wanted to do a cat scan and blood work that was expensive.

-The PetPro Connect app is slow and bug laden.

Have a Problem with PetPro Connect? Report Issue

Common PetPro Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PetPro Connect app on iOS and Android devices. Solve all PetPro Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PetPro Connect iPhone Issues and Solutions

PetPro Connect iOS app crashes, not working, errors
PetPro Connect iOS app network issues
PetPro Connect on iOS has black/white screen

PetPro Connect Android App Issues and Solutions

PetPro Connect has errors/crashing/not working
PetPro Connect server network connectivity issues
PetPro Connect has black screen

PetPro Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PetPro Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PetPro Connect app crashes or not working on Iphone (iOS):

Close and restart the PetPro Connect app on iPhone
Update PetPro Connect app to the Latest Version for iOS
Uninstall and reinstall PetPro Connect iPhone app
Update your iPhone to the latest iOS version

Fix PetPro Connect on iPhone unable to connect to server/internet connection issues::

To resolve PetPro Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PetPro Connect black/white screen (blank screen) on iPhone:

Follow the PetPro Connect iOS app troubleshooting guide Here →

PetPro Connect Android App Issues and Solutions

Fix PetPro Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PetPro Connect app issues:

Force Stop the PetPro Connect App
1. On android, goto "Settings" » click PetPro Connect app. » click "Force Stop".

Update PetPro Connect to the latest version on PlayStore

Clear PetPro Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PetPro Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PetPro Connect.

Fix PetPro Connect unable to contact server/ PetPro Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PetPro Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PetPro Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PetPro Connect on android.

Solve PetPro Connect black/white screens issue on Android:

Follow the PetPro Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Boehringer Ingelheim Pharma GmbH & Co.KG, developers of PetPro Connect.

100% Contact Match

Developer: Pawru

E-Mail: [email protected]

Website: Visit PetPro Connect Website

64% Contact Match

Developer: Pawru

E-Mail: [email protected]

Website: Visit Pawru Website

About this app

Or, schedule a "face-to-face" consult with your vet on your smartphone using the video tool that allows your vet to evaluate your pet visually from a remote location. • Instant access to your pet’s medical history. Share your pet's complete medical records including vaccinations right from your phone! • Appointment reminders and scheduling. Conveniently connect with your vet clinic with PetPro Connect™ messenger to ask questions or share pictures with your vet. Need to share your pet’s latest vaccination records? The this app™ app enables pet owners to connect like never before with their vet through their smartphone. Your pet's past, present, and future is right here. • Connect with your vet. Need to know about upcoming checkups? Receive automatic reminders of upcoming vaccinations and check-ups and easily schedule an appointment without calling.