Zepp ( app not working? crashes or has problems?

Zepp ( Status


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⚠️ Most reported problems ⚠️

Connection
25.5%

Not working
25.1%

Crashes
19.6%

Login
14.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Zepp ( Problems 😠👌🔥

Cons

- Language limitation

- Inaccurate step counting

- Counts steps while sleeping and sitting

- Negative reviews

- Countless bugs

- Inability to retain data

- Have to activate Share System Notifications on the phone bluetooth settings

- Synchronization takes too long

- Only two faces are customizable

- Data can be lost and not recovered

  91 Reported Issues: 😵🆘🛟🚨📢

Dennis
2024-03-01

PAI not syncing between watch and app for 1 week now. Not synced random data sometimes sleep, sometimes training, sometimes heart rate No age prediction ...

P
2023-12-29

My Fitness age amd age prediction has disappeared.... It was motivating and I don't know if its a glitch or is it a way to make us subscribe? Please add it back, or I'll be going elsewhere

Rhiannon Morgayne
2023-12-04

My Zepp App no longer displays fitness age. There was an update recently and now that feature has disappeared.

Zlr
2023-11-28

All fine for last 11 months with my Zepp app installed on my phone, and my Amazfit T rex 2. I am a professional athlete and instructor. I use it all day every day. === BUT SUDDENLY TODAY NOVEMBER 28 2023 >> THE ” CURRENT FITNESS AGE " AND " FITNESS AGE PREDICTION " sections JUST DISAPPEARED 🤬😡🤨. THIS DATA IS VERY IMPORTANT TO ME - AND THE CREDIBILITY WITH MY STUDENTS - THE PROOF THAT AT THE AGE OF 64 >> I AM FIT AS 41 - FROM 46 LAST YEAR >> BECAUSE OF PROFESSIONAL INTENSE SCIENTIFIC TRAINING ---- 🙇🙋👆PLEASE HELP TO BRING IT BACK -- THANK YOU 👍

Everton
2023-08-10

Estou com problemas na configuração de alarmes, não consigo excluir e nem visualizar os alarmes programados

Iain
2023-07-24

Data sync doesn't always record each day of the week. Random days missed. Any suggestions? Thanks

Sheila Gaither Elliott
2023-07-13

App has stopped telling me when I sit to long. I also lost two days were it did not record any of my steps, sleeping and more.

Ján
2023-03-31

The notification is immediately deleted from the watch. I can't read the message again after an hour, for example. I do not like it. With the Notify application, I can view messages several days back. Do something about it.

Ján
2023-03-31

The notification is immediately deleted from the watch. I can't read the message again after an hour, for example. I do not like it. With the Notify application, I can view messages several days back. Do something about it.

Gordon Maclean
2023-03-28

Fitness age has frozen at 90 years of age

Dorien Sutherland
2023-02-02

Do not get call or other notifications on the amazfit on the watch

Clint Gordon
2023-01-08

Absolutely rubbish app. Works when it feels like. I can't even get the reset password link to work on my android nor windows device. Good watch (GTR4) spoiled by an absolutely horrible app experience.

Janna Dake
2022-11-26

I select the button to allow Zepp to access Apple Health but Zepp never shows up as a source in the Apple Health app so I can't sync between the two.

Rds
2022-11-08

No longer transferring steps to iOS 15.7.1

Alice
2022-10-30

The steps and calories count crashes everytime after I sync with Google fit. And after that the whole day only show no data on my zepp

Veronica
2022-09-30

Since the latest update I don't receive any notification in my watch. All settings , backgrounds, permissions...are as they should

Tim Oakley
2022-09-04

Hi, since the latest app update. I have lost one day of exercise records and one nights sleep data. Both were visible an accurate on the day and appeared the next day, but since then they have disappeared. The lost data is not on the same day exercise data disappeared first then a few days later the sleep data disappeared

Helen
2022-08-20

Since changing to this app ( formerly Mifit ) I have not had one mapped walk. It says there is no GPS data even though I make sure it has strong GPS signal when i begin and it is majorly out in the recording of the distance. Absolutely no reply to the many times I have reported the issues - no tech support :(

Soraya
2022-08-12

This new app is terrible! Its already super hard to see your streak and then its also constantly wrong! Jumped from 230 days to 390 days in a week and also keeps saying my current streak is 1-2 days even though its own data (week and month) show ive hit my goal every single day. Tried emailing. No reply. At this point Im pretty over Xiaomi

Pasquier
2022-08-08

Zepp walking data not syncing some day in july. The same with sleep. Impossible to synchronise since 07 august ...

Cindy
2022-08-01

This app has been down for days. I can't get a return email and the watch will not pair with the app. It would be nice if someone would help you with this app. I wouldn't recommend this app to anyone the support service is terrible. I have emailed a couple of times asking when it will be fixed and have HEARD NOTHING.

Cindy Lazzarino
2022-07-28

The App hasn't let me pair my phone with the app for a few days now. Frustrating to have a watch that the app that you need to use is not working nor can you reach anyone for troubleshooting. I am very unhappy with this and would not recommend this to anyone.

Eric
2022-07-28

Your app fucking sucks. Launches other urls nothing to do with my watch.

Eric
2022-07-28

Your app fucking sucks. Launches other urls nothing to do with my watch.

Sue Stringfellow
2022-07-27

I finally got Alexa to connect to my Amazfit. BituPro- but now every time I try to use Alexa I get a "Network busy try later" message. Alexa connectivity is one of the reasons I chose this watch

Suresh Varma
2022-07-26

Zepp walking data not syncing today ,it was working well more than 20 days

Marcin
2022-07-13

I have the same problem as Tony Garcia and Apichat. In Zepp App my gender automatically turns into a female. How to fix it?

Jeff Pinkerton
2022-07-12

I have two amazfit watches, I have the T-Rex and the T-Rex 2. I tried to log into my account on my work cell phone so that i can use my T-Rex watch on this phone, and use my T-Rex 2 on my personal cell phone. When i tried to log into my account on the zepp app, it gives me an error message saying wrong password. I reset my password, but i got the same error message again. Can you please assist me? Thank you.

Tony Garcia
2022-07-12

I am a male. I set my profile up properly within the Zepp app, selecting “male” as gender. Each time I go to my profile, it has been reset back to female. It doesn’t matter how many times I change it to male, it resets as female. Please fix this issue.

Apichat
2022-07-08

Gender in my Profile Info kept changing to Female. I input Male numerous times, app said Updated Successful then I long in again and Gender goes to Female again?! Any known bug? Thank you.

Showing 1-30 of 91

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Common Zepp ( Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zepp ( app on iOS and Android devices. Solve all Zepp ( app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Zepp ( iPhone Issues and Solutions

  2. Zepp ( Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anhui Huami Information Technology Co., Ltd., developers of Zepp (.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Zepp(formerly Amazfit) Website

Privacy Policy: https://upload-cdn.huami.com/tposts/8191

Developer: Huami Inc.




About this app

Zepp is therefore able to capture any early warning signs and provide professional guidance, giving you a deeper understanding of your health. this app believes that a happy life is possible for everyone if we bring technology in the management of our health.  Useful in all scenarios of everyday life, this app will turn your device into a portable health monitor through Zepp ’s advanced data analytics and AI algorithms.  By building a professional management platform for your personal health data, this app aims to bringing its digital health management solution to our customers around the globe.  Smart device management assistant: this app can be used to manage the settings for this app and Amazfit smart devices, such as notification management, watch face replacement, widget sorting and others.  Not only will this app record your daily exercise routines and give you a quick rundown of any change in your physical condition, it will also perform AI-based, comprehensive and real-time analysis on your physiological parameters.  Enjoy sleep aid music and sleep advice backed by AI technology and scientific research, and customized just for you(available in U. S).  Sleep for greater health all around — this app Aura helps you be your best.  As indicated in our motto “With you every moment”, this app will accompany you all the way in the seeking of this happy life.  If you have any comments or suggestions on this app, please submit your feedback in Zepp .  We read each feedback carefully and will communicate with you sincerely.