NYP Connect app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
44.4%

Crashes
33.3%

Login
22.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NYP Connect Problems 😠👌🔥

- Difficult to get in touch with pharmacy or change dosage of medication

- App doesn't allow ECG results to be sent to the doctor

- Every useful function requires a separate login/account

- Not possible to view child's medical records due to age restrictions

- "Send a message to your doctor" function doesn't seem to work

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Common NYP Connect Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NewYork-Presbyterian Hospital, developers of NYP Connect.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit NYP Connect Website

Privacy Policy: https://myapps.nyp.org/nypconnectpp/

Developer: New York-Presbyterian Hospital




About this app

Through NYP Connect you can easily, and quickly, communicate with world-class experts from Columbia and Weill Cornell Medicine for services such as Virtual Urgent Care, Video Visits, and more.  Health Matters: Stay up-to-date on the latest science, care, and wellness breakthroughs that are happening every day at NewYork-Presbyterian Hospital, one of the nation’s most comprehensive healthcare delivery networks.  Virtual Urgent Care: For non-life-threatening illnesses or injuries, access Virtual Urgent Care which connects you with one of our Emergency or Pediatric Emergency Medicine Physicians through a live video chat 7 days a week.  With a built-in hospital guide for all NewYork-Presbyterian locations, you will always have our important phone numbers, transportation guides, and patient guides readily available to you.  Use the Wayfinding feature to navigate within the hospital to points of interest such as Clinical Departments, Cafes, Patient Services, and more.  Adult services are available in New York and New Jersey from 8:00 AM to 12:00 AM midnight, with Pediatric services (individuals under 18 years of age) available in New York and New Jersey from 8:00 AM to 12:00 AM midnight.  Patient Portal: Easily access your medical records, contact with your healthcare provider, request a prescription, and more.  Hospital Services: Use the NYP Connect app to enhance your visit or stay at any NewYork-Presbyterian Hospital.  Healthkit: With Healthkit integration, NYPConnect can obtain health information from your Apple Health App and share it with your healthcare providers.  NYP Connect: Communicate with our doctors from your mobile phone or tablet and address your health needs at your convenience.  Access your patient portal to manage virtual appointments, review test results, pay your bill, and so much more.  Koch Center, and the Alexandra Cohen Hospital through the NYP Connect app.  The "Track My Health" activity can be used to connect to the Health App and import data to NYP Connect.  Wayfinding: We now offer detailed, turn by turn instructions within Weill Cornell Medical Center, David H.  The NYP Connect app offers a suite of digital services.  It is a quick, convenient way to communicate with medical professionals contributing to your care.