Connect Care app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Crashes
100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Connect Care Problems 😠👌🔥

-Prescription not submitted

-Took two tiers of customer service to get prescription

-May take 24 hours to get back to customer

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Common Connect Care Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Intermountain Healthcare, developers of Connect Care.




About this app

If you have cold or flu symptoms, sinus pain, sore throat, painful urination, a minor rash or skin issue, upset stomach, or other minor symptoms, use Connect Care 24/7/365 to quickly and conveniently get the care you need from wherever you are – just $59 a visit.  The Intermountain Connect Care app allows you or your child to visit with an Intermountain Healthcare clinician for certain urgent care conditions using your phone or tablet.  Our highly-trained, board certified nurse practitioners and physician assistants have many years of experience in urgent care, clinics, and hospitals, and are specially trained to provide care using telehealth.  Connect Care is a convenient, affordable way to get care from Intermountain clinicians.  Your doctor will also be able to see the results of that visit in your medical record, and can incorporate it into your overall care.  Connect Care is not appropriate for all conditions.  Depending on the issue at hand, the provider can diagnose, suggest follow up, and prescribe medication, when appropriate.  Some insurance plans accepted.  If you use Apple Health, you can choose to import your health information - such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate – into your Connect Care account.