HSBC US Status

Last Updated on 2025-01-29 by HSBC Global Services (UK) Limited

I have a problem with HSBC US

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⚠️ Most reported problems ⚠️

Not working

100.0%

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- The check deposit feature is unreliable and frustrating to use, often requiring multiple attempts to deposit a check.

- The app may have technical issues and may not work properly after updates.

- The app lacks certain features, such as the ability to see future dated checks or pay credit card bills with a non-HSBC debit card.

- The app may have difficulty recognizing standard business size checks.

- The process of transferring money from a linked checking account to the HSBC savings account is cumbersome and not user-friendly.

Common HSBC US Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve HSBC US network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the HSBC US App
1. On android, goto Settings » HSBC US » click [Force Stop]

Clear HSBC US App Cache and Data:
1. On android, goto Settings » Apps » HSBC US » Storage » click [Clear Data] option. This clears both data and cache.
2. restart HSBC US.

On android, goto Settings » Apps or Manage Apps tab.
Click HSBC US » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto HSBC US » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch HSBC US