Are you having issues? Select the issue you are having below and provide feedback to HSBC France.
- The app requires users to download two separate apps for different accounts, which can be inconvenient.
- Setting up the app and understanding the process can be confusing and time-consuming.
- National HSBC affiliates may not follow the same sequences due to software updates or lack thereof.
- Transactions made with HSBC cards take several days to appear in the app, making it difficult to manage day-to-day spending.
Complete guide to troubleshoot HSBC France app on iOS and Android devices. Solve all HSBC France app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HSBC Global Services (UK) Limited, developers of HSBC France.
HSBCFrance is provided by HSBC Continental Europe in France ('HSBC in France') for the use of existing customers of HSBC France. The products and services represented within HSBCFrance are intended for HSBC customers in France. HSBCFrance is designed for use by HSBC Continental Europe in France. Please do not download HSBCFrance if you are not an existing customer of HSBC Continental Europe. If you are outside of France, we may not be authorised to offer or provide you with the products and services available through HSBCFrance in the country or region you are located or resident in. View the details of your life insurance policies (access from the home screen by selecting a policy) and access the stock market via HSBC Invest. HSBC Continental Europe is authorised and regulated in France by the Central European Bank. Global Transfers lets you carry out free and instant transfers between your HSBC accounts from one country to another. Finally, Global View lets you view all of your HSBC accounts across the world. View your third parties' account balances, and access their transaction history for their current accounts, savings and differed debit cards. HSBCFrance uses Secure Key to manage your accounts in complete security. Contact us via secure messaging: it allows you to view, reply, delete or send messages with complete confidentiality. View or change your personal code to secure and complete your online payments. View all your accounts at a glance with your transaction summary and details. View your personal data (mobile phone number, email and home address) and keep them up to date. Make immediate, deferred or regular transfers in France and abroad, in Euro and in other currencies.