Marcus app not working? crashes or has problems?

Marcus Status

Published by on 2024-06-06

Marcus by Goldman Sachs offers personal finance tools to help you save, borrow,
and invest. Grow your money with a high-yield Online Savings Account, high-yield
CDs and No-Penalty CDs.


I have a problem with Marcus

Are you having issues? Select the issue you are having below and provide feedback to Marcus.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
1,050.0%

Crashes
50.0%

Not working
50.0%


Reported Issues: 21 Comments

By Jim Loesch   1 year ago


I'm having trouble logging in. Accepts my password, then gives me the "never-ending circle". I have tried several times to get last month's statement with no luck. Why is this happening? I wanted to set up a savings account, but I won't if I can't get logged in.

By DEBORAH L JOSLYN   1 year ago


Cannot log in. Called and got a savings opened but I am not able to sign up or log in.

By Jilly   1 year ago


Using App on iphone - message states theat "Marcus system having technical issues at the moment, to call a number". I have tried logging out of App but it will not let me input my e-mail address to gain access again (shows e-mail address with 'black out stars' for security) but I cannot delete this to enter my e-mail address. I have deleted and re-started the app from iphone, still will not let me log in or gain access. I have used on line via laptotp to access my account and this is working well. I have tried looking at the Common Marcus Problems & Solutions page on laptop but the link will not open. Problem on the App has been like this for over 24hrs now. Please advise.

By Sarah Ehinger   1 year ago


Continuous loop. Can’t log in. Tried multiple times.

By Shellie Early   1 year ago


hello, i am again experiencing issues with your website on my laptop. Not sure if your website is having issues but my mobile app is fine and accessible. But not when I try to access my account from my computer. Any suggestions?

By Carlene Traverso   1 year ago


I cannot sign in to my account. Click sign in and nothing happens...keeps trying to connect but does not. This has been going on for a few days now.

By herman monroe   1 year ago


applied for a gm rewards card, received an offer...let the offer lapse for 5 minutes without responding or accepting offer....now i cant get the offer back...offer was for 3000.00...please advise.

By Ieva   1 year ago


An error message coming up when trying to move money out of the account - unacceptable, as this the only way to take money out of this account during a weekend.

By Ethelda Cumbee   1 year ago


I can log in, but I can't get to the documents to sign for my loan. Can you please help me

By Thomas E Neilson   1 year ago


Marcus by Goldmansachs works with iPhone but not either iPod. Thomas Neilson

By Jordan   2 years ago


I enter credentials, home screen attempts to load, then it goes straight to error page. It has been like this for the past two weeks. Rep tells me to clear cookies & cache. Still no successful log in. Completely unacceptable. I am ready to recommend to my boss that we drop this service.

By Charles zboray   2 years ago


App not working crashes

By Tony Otite   2 years ago


The iPhone Mobile App has the Login button disabled even when the username and password was entered, hence i can't login. It has been this way from early last week.

By James Jones   2 years ago


Can’t reset my password

By Adrian Millsap   2 years ago


App not opening. This has been going on for over a week.

By Louise Avery   2 years ago


Trying to make an online gn credit card payment.

By S Yarnold   2 years ago


Unable to login since May 23,2022, today is June 1, 2022. I need to get a list of transactions for business purposes and this is unacceptable.

By stanley serklew   2 years ago


Unable to login..............1st rep, cynically misinformed me as to why I couldn't login After 3 phone calls to bankers.....Shouldn't GS be fined for being emotionally abusive to banking customers.....good idea if more of us united for this cause

By Myles Cooper   2 years ago


App stuck on load screen after login

By Sheila Schilling   2 years ago


Marcus iPhone app not working

By Charles H Nadler   2 years ago


I tried to add my GM Card to GPay and it justs goes in a continuous loop without adding.


Common dislikes about Marcus app

- Cannot name accounts

- Technical issue with uploading ID card

- Hard pull on credit report for no reason

- Limited access to investing side

- Cannot access app while abroad



Have a Problem with Marcus by Goldman Sachs®? Report Issue

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Common Marcus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Marcus app on iOS and Android devices. Solve all Marcus app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Marcus iPhone Issues and Solutions

  2. Marcus Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Goldman Sachs, developers of Marcus.


100% Contact Match

Developer: Goldman Sachs

E-Mail: [email protected]

Website: Visit Marcus Website



About this app

Our free smart tools and trackers are designed to help you see your money clearly and make empowered financial decisions. this app Insights is free to use even if you’re not already a this app customer. this app personal loans have no sign-up fees, no prepayment fees and you can customize your monthly payment. this app by Goldman Sachs® is a brand of Goldman Sachs Bank USA and Goldman Sachs & Co. LLC (“GS&Co. ”), which are subsidiaries of The Goldman Sachs Group, Inc.  All loans, deposit products, and credit cards are provided or issued by Goldman Sachs Bank USA, Salt Lake City Branch. © 2022 Goldman Sachs Bank USA. All rights reserved. Member FDIC.  this app by Goldman Sachs offers personal finance tools to help you save, borrow, and invest.  Goldman Sachs Bank USA, Salt Lake City Branch, is the issuer of the GM Rewards Cards.  For more details, including redemption options, go to mygmrewardscard. com. © 2022 The Goldman Sachs Group, Inc. All rights reserved.  Plus, you can customize your investing approach by selecting one of our Goldman Sachs investment strategies.  Grow your money on the go with our high-yield Online Savings Account and Certificates of Deposit. this app Invest helps take on some of the work of investing.  Brokerage and investment advisory services offered by this app Invest are provided by GS&Co. , which is an SEC registered broker-dealer and investment adviser, and member FINRA ( ) & SIPC ( ).  Any information provided prior to opening a this app Invest account is on the basis that it will not constitute investment advice and that GS&Co. is not a fiduciary to any person by reason of providing such information.  And you can connect thousands of financial institutions to this app Insights -- free tools and trackers that help you organize and optimize your finances.  Grow your money with a high-yield Online Savings Account, high-yield CDs and No-Penalty CDs.  Custody and clearing services are provided by Apex Clearing Corporation, a registered broker-dealer and member FINRA/SIPC.  Our managed portfolios of ETFs are designed to keep costs low and optimized to help balance risk and returns.  For more information about this app Invest offerings, visit our Full Disclosures ( app. com/us/en/disclosure/invest-disclosures).  Automate your investing with this app Invest.  Pay down high-interest debt with a no-fee personal loan. 



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