Marcus app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
53.8%

Crashes
23.1%

Not working
15.4%

Login
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Marcus Problems 🔥

- Cannot name accounts

- Technical issue with uploading ID card

- Hard pull on credit report for no reason

- Limited access to investing side

- Cannot access app while abroad

📋 21 Reported Issues:

J
Jim Loesch 2023-04-10

I'm having trouble logging in. Accepts my password, then gives me the "never-ending circle". I have tried several times to get last month's statement with no luck. Why is this happening? I wanted to set up a savings account, but I won't if I can't get logged in.

D
DEBORAH L JOSLYN 2023-03-27

Cannot log in. Called and got a savings opened but I am not able to sign up or log in.

J
Jilly 2023-02-28

Using App on iphone - message states theat "Marcus system having technical issues at the moment, to call a number". I have tried logging out of App but it will not let me input my e-mail address to gain access again (shows e-mail address with 'black out stars' for security) but I cannot delete this to enter my e-mail address. I have deleted and re-started the app from iphone, still will not let me log in or gain access. I have used on line via laptotp to access my account and this is working well. I have tried looking at the Common Marcus Problems & Solutions page on laptop but the link will not open. Problem on the App has been like this for over 24hrs now. Please advise.

S
Sarah Ehinger 2023-01-22

Continuous loop. Can’t log in. Tried multiple times.

S
Shellie Early 2022-11-20

hello, i am again experiencing issues with your website on my laptop. Not sure if your website is having issues but my mobile app is fine and accessible. But not when I try to access my account from my computer. Any suggestions?

C
Carlene Traverso 2022-10-29

I cannot sign in to my account. Click sign in and nothing happens...keeps trying to connect but does not. This has been going on for a few days now.

H
Herman Monroe 2022-10-13

applied for a gm rewards card, received an offer...let the offer lapse for 5 minutes without responding or accepting offer....now i cant get the offer back...offer was for 3000.00...please advise.

I
Ieva 2022-09-17

An error message coming up when trying to move money out of the account - unacceptable, as this the only way to take money out of this account during a weekend.

E
Ethelda Cumbee 2022-09-14

I can log in, but I can't get to the documents to sign for my loan. Can you please help me

T
Thomas E Neilson 2022-08-28

Marcus by Goldmansachs works with iPhone but not either iPod. Thomas Neilson

J
Jordan 2022-06-21

I enter credentials, home screen attempts to load, then it goes straight to error page. It has been like this for the past two weeks. Rep tells me to clear cookies & cache. Still no successful log in. Completely unacceptable. I am ready to recommend to my boss that we drop this service.

C
Charles Zboray 2022-06-21

App not working crashes

T
Tony Otite 2022-06-17

The iPhone Mobile App has the Login button disabled even when the username and password was entered, hence i can't login. It has been this way from early last week.

J
James Jones 2022-06-05

Can’t reset my password

A
Adrian Millsap 2022-06-02

App not opening. This has been going on for over a week.

L
Louise Avery 2022-06-01

Trying to make an online gn credit card payment.

S
S Yarnold 2022-06-01

Unable to login since May 23,2022, today is June 1, 2022. I need to get a list of transactions for business purposes and this is unacceptable.

S
Stanley Serklew 2022-05-30

Unable to login..............1st rep, cynically misinformed me as to why I couldn't login After 3 phone calls to bankers.....Shouldn't GS be fined for being emotionally abusive to banking customers.....good idea if more of us united for this cause

M
Myles Cooper 2022-05-23

App stuck on load screen after login

S
Sheila Schilling 2022-05-19

Marcus iPhone app not working

C
Charles H Nadler 2022-05-07

I tried to add my GM Card to GPay and it justs goes in a continuous loop without adding.

Showing 1-21 of 21 reported issues:

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Developer: Goldman Sachs




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