Bitdefender app not working? crashes or has problems?

Bitdefender Status

Published by Bitdefender SRL on 2023-12-21

Bitdefender for NETGEAR Armor is a mobile app available only for NETGEAR Armor
customers, and is designed to keep sensitive data safe against prying
eyes. Keep control over sensitive information stored on your iPhone even in
case of theft or loss.

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Common dislikes about Bitdefender app

- Interferes with security numbers

- Reduces numbers to a lower number

- Very buggy app

- Incomplete website instructions

- Poor technical support

Have a Problem with Bitdefender for NETGEAR Armor? Report Issue

Common Bitdefender Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bitdefender app on iOS and Android devices. Solve all Bitdefender app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bitdefender iPhone Issues and Solutions

Bitdefender iOS app crashes, not working, errors
Bitdefender iOS app network issues
Bitdefender on iOS has black/white screen

Bitdefender Android App Issues and Solutions

Bitdefender has errors/crashing/not working
Bitdefender server network connectivity issues
Bitdefender has black screen

Bitdefender iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bitdefender app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bitdefender app crashes or not working on Iphone (iOS):

Close and restart the Bitdefender app on iPhone
Update Bitdefender app to the Latest Version for iOS
Uninstall and reinstall Bitdefender iPhone app
Update your iPhone to the latest iOS version

Fix Bitdefender on iPhone unable to connect to server/internet connection issues::

To resolve Bitdefender network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bitdefender black/white screen (blank screen) on iPhone:

Follow the Bitdefender iOS app troubleshooting guide Here →

Bitdefender Android App Issues and Solutions

Fix Bitdefender not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bitdefender app issues:

Force Stop the Bitdefender App
1. On android, goto "Settings" » click Bitdefender app. » click "Force Stop".

Update Bitdefender to the latest version on PlayStore

Clear Bitdefender App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bitdefender app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bitdefender.

Fix Bitdefender unable to contact server/ Bitdefender internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bitdefender » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bitdefender » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bitdefender on android.

Solve Bitdefender black/white screens issue on Android:

Follow the Bitdefender android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bitdefender SRL, developers of Bitdefender.

100% Contact Match

Developer: Bitdefender Mobile Services

E-Mail: [email protected]

Website: Visit Bitdefender Website

100% Contact Match

Developer: Bitdefender

E-Mail: [email protected]

Website: Visit Bitdefender Website

About this app

Keep your digital assets private at any time and under any circumstances with this mobile security app for NETGEAR Armor users, powered by worldwide security provider this app. Simply validate your email address with Bitdefender and this app for NETGEAR Armor will run a check to discover if your privacy has been breached and let you know if it’s time to change passwords. this app for NETGEAR Armor is a mobile app available only for NETGEAR Armor customers, and is designed to keep sensitive data safe against prying eyes. No matter the browser you’re using, you can simply turn Web Protection “ON” and we will block any dishonest pages going after your personal information such as your credit card details or social security number. Browse freely with this app for NETGEAR Armor, thanks to a newly added feature called Web Protection. To use Bitdefender, log in with the account you created when you activated NETGEAR Armor on your router. Run scans to learn if there are any misconfigurations that put your phone and data at risk and close those gaps to enjoy complete security. Keep control over sensitive information stored on your iPhone even in case of theft or loss. Rely on the tips and recommendations we provide to increase your level of protection. Find out whether your email accounts have been leaked. Is your account still private? Safety starts with the basics.