Bitdefender Central app not working? crashes or has problems?

Bitdefender Central Status

Published by Bitdefender SRL on 2023-11-15

Bitdefender Central places your local and network cybersecurity at your
fingertips. Use it to control security for all your Bitdefender-protected
devices, and to set up and manage Bitdefender BOX, the revolutionary smart home
hub that secures your entire Wi-Fi network.

I have a problem with Bitdefender Central

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Most reported problems

Reported Issues: 2 Comments

By Mike 9 months ago

The app hangs on Android 13. You can uninstall and reinstall and it might work once or twice and then will hang as soon as you open the app and nothing seems to fix the issue. Not killing the app, closing the app, rebooting the phone. Hopefully they fix it soon.

By Mick 1 year ago

Can’t launch scan of remote devices… just scrolls and scrolls… This piece of crap app has been broken for months! Can only launch scans from devices themselves. Defeats the whole purpose!!!!

Common dislikes about Bitdefender Central app

- Complaints about the app, such as being directed to a link to buy the app.

- Website unable to load pages where cancellations are located.

- Constant issues with configuring settings.

- Non-stop nagging to upgrade to vpn, etc.

Have a Problem with Bitdefender Central? Report Issue

Common Bitdefender Central Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bitdefender Central app on iOS and Android devices. Solve all Bitdefender Central app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bitdefender Central iPhone Issues and Solutions

Bitdefender Central iOS app crashes, not working, errors
Bitdefender Central iOS app network issues
Bitdefender Central on iOS has black/white screen

Bitdefender Central Android App Issues and Solutions

Bitdefender Central has errors/crashing/not working
Bitdefender Central server network connectivity issues
Bitdefender Central has black screen

Bitdefender Central iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bitdefender Central app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bitdefender Central app crashes or not working on Iphone (iOS):

Close and restart the Bitdefender Central app on iPhone
Update Bitdefender Central app to the Latest Version for iOS
Uninstall and reinstall Bitdefender Central iPhone app
Update your iPhone to the latest iOS version

Fix Bitdefender Central on iPhone unable to connect to server/internet connection issues::

To resolve Bitdefender Central network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bitdefender Central black/white screen (blank screen) on iPhone:

Follow the Bitdefender Central iOS app troubleshooting guide Here →

Bitdefender Central Android App Issues and Solutions

Fix Bitdefender Central not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bitdefender Central app issues:

Force Stop the Bitdefender Central App
1. On android, goto "Settings" » click Bitdefender Central app. » click "Force Stop".

Update Bitdefender Central to the latest version on PlayStore

Clear Bitdefender Central App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bitdefender Central app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bitdefender Central.

Fix Bitdefender Central unable to contact server/ Bitdefender Central internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bitdefender Central » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bitdefender Central » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bitdefender Central on android.

Solve Bitdefender Central black/white screens issue on Android:

Follow the Bitdefender Central android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bitdefender SRL, developers of Bitdefender Central.

100% Contact Match

Developer: Bitdefender

E-Mail: [email protected]

Website: Visit Bitdefender Central Website

73.33% Contact Match

Developer: Bitdefender

E-Mail: [email protected]

Website: Visit Bitdefender Website

About this app

Bitdefender Central places your local and network cybersecurity at your fingertips. Use it to control security for all your Bitdefender-protected devices, and to set up and manage Bitdefender BOX, the revolutionary smart home hub that secures your entire Wi-Fi network. - Limit Screen Time & Pause Child Profile: restrict device access on your children's devices.