NETGEAR Status

Published by NETGEAR on 2023-12-11

The NETGEAR Mobile App (formerly NETGEAR AirCard) is the official app for
managing your NETGEAR Mobile Hotspots. View your connection, settings, and data
usage from the convenience of the mobile app.

I have a problem with NETGEAR

Are you having issues? Select the issue you are having below and provide feedback to NETGEAR.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about NETGEAR app

- The app prompts users to review it before they have had a chance to use it, which can be frustrating.

- The app gets stuck in a login loop with some devices, rendering it completely unusable.

- The app is slow, inaccurate, inaccessible, and frustrating to navigate.

- The app does not keep track of devices logged onto the WiFi, making it not secure.

Have a Problem with NETGEAR Mobile? Report Issue

Common NETGEAR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NETGEAR app on iOS and Android devices. Solve all NETGEAR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NETGEAR iPhone Issues and Solutions

NETGEAR iOS app crashes, not working, errors
NETGEAR iOS app network issues
NETGEAR on iOS has black/white screen

NETGEAR Android App Issues and Solutions

NETGEAR has errors/crashing/not working
NETGEAR server network connectivity issues
NETGEAR has black screen

NETGEAR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NETGEAR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NETGEAR app crashes or not working on Iphone (iOS):

Close and restart the NETGEAR app on iPhone
Update NETGEAR app to the Latest Version for iOS
Uninstall and reinstall NETGEAR iPhone app
Update your iPhone to the latest iOS version

Fix NETGEAR on iPhone unable to connect to server/internet connection issues::

To resolve NETGEAR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NETGEAR black/white screen (blank screen) on iPhone:

Follow the NETGEAR iOS app troubleshooting guide Here →

NETGEAR Android App Issues and Solutions

Fix NETGEAR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NETGEAR app issues:

Force Stop the NETGEAR App
1. On android, goto "Settings" » click NETGEAR app. » click "Force Stop".

Update NETGEAR to the latest version on PlayStore

Clear NETGEAR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NETGEAR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NETGEAR.

Fix NETGEAR unable to contact server/ NETGEAR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NETGEAR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NETGEAR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NETGEAR on android.

Solve NETGEAR black/white screens issue on Android:

Follow the NETGEAR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NETGEAR, developers of NETGEAR.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: NETGEAR Genie

E-Mail: [email protected]

Website: Visit NETGEAR Website

58.33% Contact Match

Developer: NETGEAR, Inc

E-Mail: [email protected]

Website: Visit NETGEAR, Inc Website

About this app

The this app Mobile App (formerly this app AirCard) is the official app for managing your this app Mobile Hotspots. View your connection, settings, and data usage from the convenience of the mobile app. this app Mobile App is supported by this app. aircardapp_support@this app. com, as we are unable respond or open tickets based on reviews.