Contact CoinMarketCap: Crypto Tracker

Contact CoinMarketCap Support

Published by on 2023-12-20

About: We are the number one source for crypto news, coin stats and cryptocurrency
tracking. Stay up-to-date with daily live crypto prices, coin stats and market
trends with our crypto tracker app.



How to Contact CoinMarketCap Customer Service/Support

CoinMarketCap: Crypto Tracker Contact Information

Listed below are our top recommendations on how to get in contact with CoinMarketCap: Crypto Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CoinMarketCap: Crypto Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CoinMarketCap



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Developer: CoinMarketCap.com

E-Mail: [email protected]

Website: Visit CoinMarketCap Website



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Reported Issues: 13 Comments

4.8 out of 5

By George Richard Rutledge III

5 months ago

I want to reverse bit coin deposited in my portfolio. How do I return the bitcoin to the original person.

By Samantha

9 months ago

I want to withdraw from my coinmarketcap app but i dont know how and must i pay a fee.

By annie pouliot

10 months ago

Hi....I would like to exchange my Bitcoin and sent the money to my bank account.....but I don't know how...please help me....tks.

By Roger Beanland

11 months ago

When I view my portfolio for the last few days, the three dots on the right do not appear for some reason. The dots where you can add a transaction. What would cause this and how do I get it fixed? Thank you

By Benjamin kilel

1 year ago

Is my coins available? What do I do in order to withdraw my money?

By Thabo Mokoena

1 year ago

Hello Please I need your help can you please track for me where my profit was withdrawn to last month on the 20th December 2022 What happened there is My expert traider from Optimal trading platform helped me to withdraw the funds into my Bank Account which Capitec Bank here in South Africa I were told my account was 100% linked to CoinMarketcap and yes $60000 was withdrawn and I were told it will appear in my Bank account Yesterday I marked day 10 of the working days and after consulting my Bank I were told no funds has been deposited so far...Atleast if I can request the payment MT103 SWIFT message from the sender and that can help my bank to try track the funds for me I am now please asking your assistance in tracking for if the money was directed into my Capitec Bank account or not?If yes it has been directed to my account please send me the MT103 swift message on this email address (thabo.nonhle@redacted)

By Thabo Mokoena

1 year ago

Hello Please I need your help can you please track for me where my profit was withdrawn to last month on the 20th December 2022 What happened there is My expert traider from Optimal trading platform helped me to withdraw the funds into my Bank Account which Capitec Bank here in South Africa I were told my account was 100% linked to CoinMarketcap and yes $60000 was withdrawn and I were told it will appear in my Bank account Yesterday I marked day 10 of the working days and after consulting my Bank I were told no funds has been deposited so far...Atleast if I can request the payment MT103 SWIFT message from the sender and that can help my bank to try track the funds for me I am now please asking your assistance in tracking for if the money was directed into my Capitec Bank account or not?If yes it has been directed to my account please send me the MT103 swift message on this email address (thabo.nonhle@redacted)

By Sean

1 year ago

Good day I am struggling to with draw my money how do I go about it. Because I think I am being scamed

By DHARUN THAPASVY

2 years ago

I cant use my coinmarketcap App Pleas help me

By Lukáš Hanuš

2 years ago

Hi, please close my account, thanks

By Kks1030


So frustrating.

A few versions ago, you were able to see your gains for different periods of time (1 day, 7 days, 30 days, 60 days, etc). It would calculate how much profit or loss you had accumulated over that time. Now, you cannot see any of those calculations other than 24 hour profit or loss. When you switch views to the 7 day chart or 30 day chart, the profit or loss only shows you the 24 hour value. It’s absolutely maddening. Even the list of coins, there percent of appreciation/depreciation of stuck on the 24 hour value, so I can’t see how much Bitcoin or eth have appreciated over a week or a month, only 24 hours. I reached out to the company and they said this was by design. What?!? Really?! In my opinion they took away one of the most useful aspects of this app. I am now looking for a replacement app as I have waited through 3 or 4 updates for them to bring it back and they haven’t.



By Dr.Sentovina


Corrupt values of executive admin.

The executive team at CMC is undermining parts of what the essence of cryptocurrency and related projects are about at their core. - I posted criticism of the World Economic Forum, and it’s founder, two times on a chat thread… and I’ve now been permanently banned from using the chat feature. ***To put this in perspective, I posted the same exact critique well over 10 times on Twitter, and Twitter (very pro-censorship) didn’t take it down or warn me. It’s disgusting, nauseating, and beyond concerning that CMC is in bed with big-tech and other corrupt special interests. This is NOT what crypto stands for, and I am passionately organizing a campaign in the various crypto communities that I’m active in, and we will make it known that CMC has been corrupted. Lastly, I’ve switched to Coinstats, and encourage others to do the same.



By Mr. Willcott


Worst Update Ever!

While there are a few additions to this new update that were good (keeping track of price per coin and transaction fees), the app now glitches more than ever. Totals, coin prices, and charts will not refresh half the time. Also, the app freezes up when trying to enter additions and subtractions to my positions. I find myself having to force quit the app many times just to enter staking interest for a few coins. Sometimes the app just doesn’t work at all in the portfolio section, no matter how many times I try to refresh or relaunch the app. Also, in the portfolio section, we use to have the ability to pull up charts for individual coins, but now we have to go to another section to do that. Also, on the front page, I’ve found that “Global Overview” seems to randomly pop up at times and I have no idea how to do it when I want to see it. It just randomly appears sometimes. Also, the profiles for individual coins really need to be updated. There are plenty of coins still listed as being on exchanges that they’ve been delisted from, others not being listed as being on exchanges that I’ve recently purchased them on, and many coins where there are no news entries for the past few years even though I can find plenty of articles if I do a Google search. This app needs more stability and a comprehensive update to the content of the coin profiles.




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Why should I report an Issue with CoinMarketCap: Crypto Tracker?

  1. Pulling issues faced by users like you is a good way to draw attention of CoinMarketCap: Crypto Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CoinMarketCap: Crypto Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoinMarketCap: Crypto Tracker.


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