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Listed below are our top recommendations on how to get in contact with Credit Karma. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Credit Karma. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Credit Karma, Inc.
Get Pricing Info for Credit Karma
I have used credit karma for a while. I was misinformed highly. Everything seemed to go doing very well and my credit score was raising and raising over years of working on it. I had several struggles over the years of hard times and being disabled but I still did all I could. My score was great. I went to apply for a card and was approved but I received the approval and was sent a credit score much lower. My bank ended up pulling my credit score as well and it was 120 points lower than credit karma!!!!! They do not possess the same scores at all and I tried to email them. They kept sending me all of the word for word printed information already listed, giving me excuses. I understand each company can use or look at different forms of credit but NEVER will it be 120 points worth. I confirmed this with both the bank and new credit card company. I was completely applied that my credit was not the “great” they showed me but actually quote bad supposedly after working for years and doing all that I could to adjust it. I have paid all my bills before the time, paid more than what is owed, etc but regardless my credit is still poor because of medical bills from my disability that credit karma does not recognize. Be very very weary!!!!!!!
I love this idea but they do have “bugs” to work out. The recommendations and dates they provide are often just suggestions. They assume when things will post or change but it doesn’t necessarily mean it will happen. If you use it, just monitor your score and DO NOTHING THROUGH THEM. In my personal experience, the one dispute I wanted to do on their site ended up disputing ALL of my accounts, which led to a HUGE nightmare because I was working with a mortgage lender. Unfortunately I was told a bit too late to avoid 3rd party credit services for anything of this nature. I emailed credit karma and received insults instead of help. I simply wanted them to be aware that their one click dispute led to serious and unnecessary issues and they should look into it but I was immediately blamed and told I must have made a mistake somewhere. I pointed out I’ve used the service approximately 20 days and per their guidelines you can only dispute 1 account, and I only had 1 negative, but now have 11 disputes I’m trying to remove. This now takes 2-3 months to clear up. So thanks credit karma for pro longing my mortgage and disputing all of my good standing accounts in my one click with insults and blame instead of getting to the bottom and helping.
I’ve used this app for well over a year and a half. It’s a good free starting point to learn what’s effecting your credit. After reading articles outside of this app, I learned steps needed to improve my credit. Credit Karma helped with the basics (account balances, when creditors reported to the bureaus, etc.). When I refinanced last year I saw that Credit Karma was showing 40-50 point less than what the bank pulled. So, I kept this in mind moving forward. A few months ago I worked on boosting my score 40 points or so, continued to use Credit Karma with the understanding their scores are not accurate... recently I subscribed to FICO for my scores, and yes Credit Karma is anywhere from 30-60 points lower than FICO actual (depending on which of the 2 scores CK provides). Bottom line, Credit Karma is a good starting point for people looking to improve their scores. Just keep in mind the scores they provide are not accurate but the other reporting data is pretty much on target (balances, dates bank report info to the credit bureau, etc.). Good luck, getting into the understanding of how FICO scores work and working on improving them really can change your consumer behavior for the best!!!
By Morris Holmes
Jan 23 2021
I want to cancel my subscription. It's impossible. Please help.
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