Contact CoinStats Support

I downloaded the app to try it out since I’ve heard good things about it. However I found that much of the data for my coinbase accounts wasn’t accurate. In order to try out the premium features they require a credit card and 3 days trial which you can cancel at anytime. After trying the app for one day I knew it didn’t support what I needed and tried canceling. Except there was no where for me to cancel on the app. I followed the instructions and on my Apple ID (I went through Apple support) there was no where to cancel either. I chatted with the coin stats “online chat” which was slow to respond but said I needed to request the refund vis Apple. Long story short Apple said I needed to contact the developer which has been a terrible process and waste of my time. I had to email support and am waiting for my $170 refund and cancelation of this app and if it takes too long I will chargeback. I do NOT RECOMMEND THIS APP to anyone else due to the poor customer service! **update as of today Maria has emailed me asking me questions saying “what is the problem” etc… and continues to ignore my refund request. DO NOT use this app. It’s a scam and once they have your money you won’t get it back

This app was great. It was Awesome! However, that is no longer the case. Whoever made the changes really destroyed the advertising revenue potential here. Users will be abandoning this app like crazy. Even if you pay the app was far far far far better previously. Now you CANT EVEN SEARCH A COIN WITHOUT PAYING! To make it worse even if you know the coin they hide it from you unless you pay up! Had it always been this way fine. But to bamboozle people after they depend on it is straight trash business practices TBH. App is useless trash that will be deleted. Do not waste your time find and fund another app. Who is to say if you get a large dollar portfolio they won't mysteriously jack the price and lock you out later. Store your data on some other source as these people are working every angle to force a sale by any means possible!

Why are you forcing your paying customers to view your sales pitches? Let me use the app I pay to use and don’t waste my time. If the app were free, no problem, I get that my time and attention is the currency but when I’m paying USD to use the app, leave my time and attention alone please. It used to be my choice app for crypto portfolio management. Now, when I open it, I get advertisements for new features from the company. First an annoying screen-blocking advertisement for their new crypto wallet, now today another screen-blocking advertisement that “invites” me to their Reddit page. There was no way to remove the ad unless I clicked on the button that took me to my browser and loaded the company’s Reddit page. Crazy!