Contact CryptoTrader Support

by Ktobs

Used to love this app. The UI looks awesome but it's functionality has plummeted.
The candles don't load when switching between a day and one hour. (or day to week).
Changing between landscape mode often cause it to fail.
Used to be able to go back much further now it only goes back a few months and you're not able to see a years worth because it adjusts the view automatically. (and 'follows' you). This can create the impression price is going up OR down depending on where you stop. Not reflective of an accurate timeline. Zooming out is limited. If all you need is the past few days or weeks this works fine. Most traders however will use increments at a week, six months, a year, etc. intervals. This app (now) misses the mark.

by Koro157

I understand that Coinbase is extra busy with so many people signing up and their system being overloaded, but what I can't understand is the lack of customer service. No one ever picks up the phone and the automated msg pretty much says that they can't help you with anything. No one replies to emails. I've been waiting for over a month to be able to get my ID verified (after it already was verified when I first open my account) and now currencies have gone up and I've missed out on some good opportunities. Thank you Coinbase!

by JohnElwaysTeeth

Been using this app for about 3 months now, and I had I not upgraded to the iPhone X this would be 4-5 stars with some simple feature suggestions. However this app is rapidly becoming unusable on my new device and after seeing that the app had not been updated in 8+ months I felt the need to say something. Plus update this app before it goes kaputz. If it’s a matter of Dev or app profitability, I’d be glad to volunteer my own services just to keep this going. Just please do something.