Contact HODL Real Time Crypto Tracker Support

by Rowlover

Edit: My app froze and I ended up having to re-download to fix the issue which forced me to use the new ad based platform. The FAQ says ads can be turned off without subscribing if you’re willing to use only basic features but this doesn’t seem to be available. I hate the subscription model—would be happy to pay a one time fee. Anyway, the ads are extremely intrusive in my opinion. They only show ‘one an hour’ but for a stock tracking app this basically means every time you use it unless you check it every 15 minutes or something ridiculous.

I’ve been using HODL to track some smaller coins for maybe two years now. Here’s why I’m giving them 5 stars:
-List coins not available on most trackers
-I requested a coin listing that wasn’t on HODL yet and it showed up within a week. Over and beyond on the development team’s part!
-Portfolios make it extremely easy to track coins with conversions to USD/BTC as an added bonus!
-When my app froze and I had to re-download it I thought I’d have to enter in all my portfolio holdings again but they had created several save points for me despite the fact that I’m pretty sure I don’t have an actual account set up.

My only complaints:
-I don’t love the re-format for social media connection (it used to be easier to see ONLY articles relevant to this or that coin but maybe I just don’t know how to navigate the new system).

by Zombfyd

To keep track of your transactions with this app. If…if you successfully get the transaction entered be prepared to re enter it later because it will randomly disappear. Absolutely under no circumstances should you ever make a change to a transaction. This will delete multiple transactions. Do to this apps horrible account back up and sync implementation you won’t be able to retrieve any reasonably useable back up. All I can say is good luck. Others then all that, it’s a good way to check up on your assists. After most recent update the problem seemed to be fixed until to day. I tried to change on date of a passed transaction and poof a random assortment of other dater vanish. Oh and the best part is I go to setting to see if I can restore from a previous backup. What do I see? “No backups found”. Oooof.

by Broge5

As much as I really want to like this app with all the great features it offers, I am no longer able to use it because it will not allow me to enter more than 10 trades for an asset. The the 11th buy or sell deletes another to keep only a max of 10. I think maybe they are actually there, but when looking at the list of transactions, no more than 10 at a time show up. I would expect this from the free version, but not the paid version I have. If this could be fixed, I would happily give 5 stars, but as it is, it has 0 value to me as being unusable. I’ll still give 2 stars for my hopes this gets fixed before I find something else to use and take the time to get all my trades entered. Please fix this guys. You have a great app here.