The O2 Venue App Status

Last Updated on 2025-04-30 by The O2

I have a problem with The O2 Venue App

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⚠️ Most reported problems ⚠️

33.3%

Not working

33.3%

Photo/Video

33.3%

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Common The O2 Venue App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve The O2 Venue App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the The O2 Venue App App
1. On android, goto Settings » The O2 Venue App » click [Force Stop]

Clear The O2 Venue App App Cache and Data:
1. On android, goto Settings » Apps » The O2 Venue App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart The O2 Venue App.

On android, goto Settings » Apps or Manage Apps tab.
Click The O2 Venue App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto The O2 Venue App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch The O2 Venue App

E-Mail: customerservices@theo2.co.uk

Website: 🌍 Visit The O2 Venue App Website

Privacy Policy: http://www.o2.co.uk/termsandconditions/privacy-policy

Developer: AEG Europe

May 30, 2025, 02:46 PM
a user from Basingstoke, United Kingdom reported problems with The O2 Venue App : Photo/Video
May 13, 2025, 06:51 PM
a user from Crawley, United Kingdom reported problems with The O2 Venue App : Not working
Apr 18, 2025, 09:15 PM
a user from Leipzig, Germany reported problems with The O2 Venue App : Login
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