Are you having issues? Select the issue you are having below and provide feedback to The CW.
- The app only supports portrait orientation, with the home button at the bottom.
- Constant buffering brings me back to my 2002 dial up internet days.
- The commercials are significantly louder than the show.
- If I try to leave the volume at a happy medium so the commercials are more bearable, I can barely hear the dialogue of the actual show.
Not loading
I have the CW app. I can watch movies, series, etc., but i can not watch sports events.
The app keeps locking up after commercials
Added CW app to my smart tv. Keeps freezing up or kicking me out of the show I'm watching
Commercials are freezing up and I can't watch my program because the wheel keeps going around!
The app is cutting the ending of shows short. We were 36 mins into an episode that was 55 mins long. It popped up that the next episode was starting in 5 seconds. This is not the first time it has done this. The show is Beauty and the Beast. Why is it doing this????
Keep getting the error message when it's time for commercial
Using roku on a TV using a fast wireless network. CW application plays then crashes randomly with the lame "OOPS" message. This activity started about 2 weeks ago. It's getting very upsetting. It's sad that roku takes longer to start than an old TUBE TV, then toss the application on top of that and we could mow an acre of yard with a push mower, before it starts up.
Unable to record any shows on this channel (CW) -- I can watch shows live but it will NOT record -- WHY?? I was able to up until a month ago -- what changed??? Please respond!!
Have not been able to view on our tv for three weeks
Every time I try to watch a show it will not click over to the new season. Only the last episode from the previous season shows. I have no other way to watch the shows.
The show PROFESSIONALS will not load to watch on app. It immediately closes app when I touch on it.
My app continues to shut down when trying to watch a video. When I go to the continue button it starts with commercials then shuts down. I can't watch my shows
It says error when I try to watch anything on the website with my laptop. I've previously had no issues. I can open all tabs on the website, but am not able to watch any shows, even the ones I watched previously.
App does not run shows always buffering
Every time I try to watch a show on the app it keeps coming up with an error.
It says error when I try to watch anything on the app but I can click all the different tabs search for individual shows everything is working perfectly but the ability to actually watch a show. If they're wondering why they have to cancel so many shows it's because your app stinks and it's not usable so of course you don't have any ratings.
Anything I try to watch on the CW app, it says, “Oops! Something g went wrong.”
Every time I’m watching an episode it keeps stopping and telling me videoPlaybackError
The CW keeps resetting back to the menu page when I try to watch anything on The CW.
Table of Contents:
E-Mail: cwappfeedback@cwtv.com
Website: 🌍 Visit The CW Website
Privacy Policy: https://cwtv.com/thecw/privacy-policy/
Developer: The CW Network
a user from Evans, United States reported problems with The CW : Not working
a user from Chicago, United States reported problems with The CW : Not working
a user from New York, United States reported problems with The CW : Not working