Contact The O2 Venue App Support
Company Name: The O2
About: The O2 is the world’s most popular music and entertainment venue, and The O2
Venue App is an all in one way to make the most out of your visit. Through the
app you can display and transfer your tickets with AXS Mobile ID for a
contactless and quick entry to the arena, access personalised visitor
information such as closest concessions, facilities and exits based on where you
are seated, and purchase food, drink & merchandise.
The O2 Venue App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: customerservices@theo2.co.uk
Website: 🌍 Visit The O2 Venue App Website
Privacy Policy: http://www.o2.co.uk/termsandconditions/privacy-policy
Developer: AEG Europe
3 Most reported problems 😔💔
Bad
by Franknesses
Not being able to download your tickets is pathetic and antiquated. What if we have trouble with service? Game over I guess
Horrible anxiety inducing app
by Lconklin
Horrible app that makes you jump through a thousand hoops to get your tickets. Never sends any confirmation.
Cannot access tickets
by Fix It By Tomorrow
Was able to access tickets a week ago. Now the night before the show am unable to access tickets. I’ve seen multiple complaints of similar nature in the app reviews and online. Why require ticket holders that purchased tickets through other outlets to use an unresponsive and useless app? Invalid token? refresh? no assistance from the the venue, the app, or the ticket outlet. If I can’t get into the show tomorrow night someone will be receiving a whole lotta words…
Have a Problem with The O2 Venue App? Report Issue
Why should I report an Issue with The O2 Venue App?
- Pulling issues faced by users like you is a good way to draw attention of The O2 Venue App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The O2 Venue App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The O2 Venue App.
